Team Lead - Affiliates at DigiOutsource

Purpose of the Role:

• The Team Lead will be required to effectively lead and execute the Development portfolio and related activities within the relevant IGX: Affiliate Team. This is a key role for the business that requires an entrepreneurial individual who can direct software development activities in all aspects of the SDLC (QA + DEV). The successful candidate will gain much satisfaction from solving a wide variety of challenging problems while playing a pivotal role within a small and focused team. The successful candidate will report to the Product Delivery Manager.

Duties include, but not limited to:

Operating Duties

• Management of a team including recruitment, appraisals, allocation of duties and other related management functions.
• Support team building and team development by utilizing the abilities and skills of individuals and fostering a feedback culture.
• Address team needs efficiently and effectively and expedite communication strategies to ensure impediments are resolved quickly.
• Coordinate the on boarding process for new starters.
• Work closely with Product Owners, Tech Leads and DevOps to ensure all aspects of software product requirements are covered.
• Allocation of developers in accordance with the backlog prioritization.
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
• 1-to-1s with everyone in the team on a monthly basis.
• Grow team competency on a business and technical level, individually and as a collective.
• Interviewing of candidates, both internal and external for QA and Dev.
• Creating a career growth plan for each member of the team using the skills assessment process.
• Conduct performance reviews for all team members.
• Roll out new processes and tools that will improve work processes within team.
• Maintain healthy group dynamics and creating a positive, delivery focused team culture
• Be the face of the team, accepting accountability for the team’s delivery.
• Ensure that the team delivers high quality products within agreed upon time frames.
• Prepare QA testing strategy relating to planning, design, implementation, execution and exit reporting.
• Ensure developer and tester collaboration in order to deliver the best product possible.

Support to Product Delivery Manager

• Assisting the Product Delivery Manager to ensure the knowledge sharing and flow of information is actively happening throughout the team.
• Understand the vision with the Product Delivery Manager and continually drive the vision within the team by creating goals and ensuring that they are met.
• Remove impediments where possible and to raise the ones you can’t to the Product Delivery Manager and ensure they are dealt with.
• Report on all aspects of team dynamics; growth, project progress, recruitment needs and other team needs.
• Ensure that relationships with other teams are smooth and that in all aspects processes and expectations are well defined.

Support to Technical Lead

• Ensuring that the Architectural vision is implemented when building or maintaining systems and including such items within the product scope.
• Assist in driving system and development methodologies as recommended by the Tech Lead & Architecture Team.
• Ensure that deployed solutions operate according to architectural specifications and DevOps requirements.
• Facilitate time allocation for developer up-skilling via Tech Lead, Architecture or consulted teams.
• Support to Product Owner
• Assist in the adoption and nurturing of Scrum methodology in the team; creating an iterative and “Agile” culture.
• Ensure that the team are working accordingly to the backlog priority.
• Assisting to ensure all projects are tracked and delivered upon customer expectations and within required timelines.
• Assist the product owner in ensuring all individuals are properly briefed on project requirements.
• Keep the product owner informed of task accomplishment, issues and status.
• Ensuring the team commit only to what they can achieve within a sprint based on the teams known velocity.

Essential Criteria:

• At least 6 months experience within DigiTech
• Knowledge and experience of working with Agile Scrum delivery methods
• Relevant leadership/management qualification
• Pervious leadership experience
• Demonstrates behaviour aligned with Combiinedf values and DOS culture.
• Desirable Criteria:
• Computer Science related degree, diploma or similar qualification.
• Technical leadership experience

Person Specifications:

• Accountability And Execution
• Adaptability / Flexibility
• Commitment and Effort
• Control And Efficiency
• Customer Focus
• Initiating Action
• Resilience
• Stress Tolerance
• Technical Knowledge
• Planning & Organising