Team Lead at Clickatell

The role of our Champion Team Lead

• Work with an awesome geographically distributed team of engineers and product managers to implement the next generation of products and/or features
• Work independently and collaborate on projects developing applications from scratch
• Lead teams to:
• Build applications that can scale (millions of transactions/requests per day)
• Develop software iteratively and deliver working code each iteration, including authoring relevant documentation and test cases
• Adhere to and promote processes and policies adopted by Clickatell (closely aligned to Agile)
• Be responsible for:
• Supporting your manager in delivering success
• Collaborating with key internal stakeholders including Products, PMO, Support and Sales
• Working hand-in-hand with your product manager/s to ensure successful product development and delivery, including sizing, planning and status updates
• Leading the team to achieving success and attaining the goals set out by management
• Assisting the team in coming up with solutions and strategies on order to attain goals as set out by management
• Mentoring team members to achieve their goals as set out by management
• Monitoring team members' participation and collect feedback from the team in order to provide guidance
• Identifying and escalating matters to management where needed
• Driving and leading optimal implementation, debugging and testing of new product features, or enhancements on existing features
• Assisting customers, internal stakeholders, and vendors with implementing and troubleshooting end-to-end solutions
• Implementing a test-driven development using unit tests and integration tests in an agile environment
• Sustaining implemented features once delivered into production, including maintenance and support
• Partake in discussion of architecture, design recommendations and implementations
• Provide scheduled standby/on-call support of production software

The Capabilities of our Champion:

• Strong leadership skills; Being able to lead a team by example as the senior member and act as the bridge between the team and management
• Having worked in and has a deep level of understanding in the following (not expected to be hands-on)
• Java (Spring Framework / Spring Boot experience), C/C++ or Python (optional)
• Databases SQL language and scripting (PostgreSQL, MySQL)
• Unit Testing, Integration Testing, and Continuous Delivery
• Proven Strong troubleshooting and analytical skills
• Containerization (Docker / other), Kubernetes or other container orchestration frameworks
• AWS (Amazon Web Services) or other cloud-based infrastructures
• Linux or a recognized Unix platform
• Git or other Source Control Management tools – advantageous
• Jenkins
• Assertiveness: ability to convince others of right course of action and to explain a point of view convincingly
• Verbal Communication: good interpersonal skills, verbal communication skills and able to communicate clearly
• Written Communication: ability to write clear and concise documents, etc.
• Customer Focus: identify and effectively respond to the diverse needs of development department’s customers
• Team Working: able to work reliably and responsibly with internal and external colleagues to achieve development and organisational goals as a member of a team
• Individual Working: able to work alone and to reliably and responsibly achieve development and organisational goals
• Work Style: Foresight, analysis and logic, systematic and orderly planning, attention to detail

Our Champions journey so far:

• Proven experience in
• high volumes transactional/low latency solutions
• multi-tiered, multi-threaded Java applications with a focus on high transaction/low latency communication tier
• integration with telecommunications service providers (RESTful APIs, SMPP)
• exposure to scrum / agile methodology (Certified Scrum Master or Certified Scrum Product certification highly advantageous)
• documentation of relevant design artefacts (use cases, user stories, sequence diagrams etc) and focus on quality (unit testing, system testing, user acceptance testing)
• Has successfully led a team of software developers
• Proven ability to collaborate with, and compel cooperation/agreement from a diverse group of knowledge workers, essential
• Computer Science degree from a reputable school (or 10+ years’ experience if no degree)

Why you will love being here:

• Competitive salary paid monthly
• Medical aid contributions
• Quarterly performance incentives
• Pension fund contribution
• Group life cover
• Communication allowances
• Undercover parking
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.
• Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work