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  • Posted: Jun 11, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Liquid Intelligent Technologies is a leading connectivity, innovation and intelligent technology company across 13 countries, primarily in Eastern, Central and Southern Africa, that is building a digital future for Africa. Put simply, we connect people. We started out by questioning the way things are done and being single-minded in our determination to i...
    Read more about this company


    Team Leader: Colocation

    Key Result Areas:

    Data Centre Colocation Planning

    • Assist with Design and implementation of capacity management according to availability and client requirements
    • Assist with Management of floorplan capacity and defining standards for implementation
    • Provide input to sales and product management team/s to support product strategies/objectives into solutions that drive market awareness and revenue growth in the Colocation space
    • Configuration of equipment location (floor/rack space), which includes power, network connectivity and cooling capacity
    • Manage Asset and availability Management within the colocation space
    • Assist with Vendor Management for all services relating to Colocation and Meet Me Rooms
    • Manage and control network entry points and cabling solutions within the Data Centres environments
    • Provide support on major bids in order to fine tune our client facing value proposition as and where required and respond with appropriate services and solutions
    • Provide oversight and guidance to projects teams for a variety of projects within the Data Centre and co-location space
    • Onsite supplier management – implementation, RAMS and SOW documentation to be submitted.

    Data Centre Colocation Management

    • Day-to-day management of colocation space (racks, keys, cages, power feeds, networking)
    • Responsible for ensuring continued support and building of relationships with existing and new customers
    • Responsible for planning, implementing and maintaining of equipment, racks, cages and cabling
    • Manage and coordinate all projects related to Carrier and ISP Fibre entries into the Data Centre facility
    • Assist with writing Standard Operating Procedures and Emergency Operating Procedures for all activities related to colocation tasks and processes (SOP’s and EOP’s)
    • Support Operational Service Level Agreements in alignment to customer contracts
    • Assist with ensuring that all Operational policies, processes and procedures are followed for any client related activity inside the Data Halls (SOP’s and EOP’s)
    • Manage escalations of customer faults, alarms and incidents, repair of faults and restoration of services
    • Assist with ensuring customer/client relationships are maintained through constant interactions (Meetings, Audits, Visits)
    • Assist & support the integration between Data Centre Operations and Security, Infrastructure and Health and Safety departments for procedures, incidents, changes and reporting with regards to all customer/vendor interactions
    • Manage & coordinating with customers to ensure proper notification and communication are done on all changes in the DC space
    • Manage & assist any additions, changes or improvements in the Co-locations and associated areas.
    • Responsible for ensuring Project/construction activities do not negatively affect operational activities in areas of responsibilities
    • Responsible for Logging & tracking of Change Control activities.
    • Responsible for DCIM deployment and management

    Data Centre Colocation Reporting 

    • Assist with Customer monthly billing information on usage and space allocation
    • Responsible for weekly, monthly Customer reporting on security, infrastructure and RHS (Remote hand services) activities. 
    • Manage all activities (shift handover reports, SNOW tickets, customer emails & calls) are recorded and tracked within the Colocation environment
    • Assist with ad-hoc customer audit reports and business reviews
    • Responsible for gathering Capacity and Availability information for reporting purposes  
    • Responsible for capturing and compiling all relevant data for monthly reviews
    • Responsible for reporting on Request, Incident, Problem and Change management activities 

    Finance and Administration

    • Assist with writing all technical specification and motivations to ensure procurement are able to source contracts according to Colocation Standards
    • Assist with gathering relevant data provided to the financial department for accurate monthly billing to customers


    Formal Qualifications

    • Relevant IT or Engineering qualification
    • Certified Data Centre Professional is an added advantage


    • 3-5 years' experience in Data Centre Colocation
    • 3-5 years' experience with IT systems and networking
    • 3-5 years' experience with Cabling & Cable management
    • 3-5 years advanced Experience & Knowledge of Ticketing systems
    • 3-5 years' experience with Data Centre infrastructure systems

    Method of Application

    Interested and qualified? Go to Liquid Intelligent Technologies on to apply

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