Team Leader (Food and Beverage) at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Team Leader (Food and Beverage), to be based in Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid Driver’s License (Advantageous).
• 1 – 2 years’ experience in a supervisory role within the Hospitality/Food and Beverage industry
• 1 – 2 years’ experience in stock control.
• Use of the GAAP system.

What You’ll Do For The Brand:

• Ensuring internal Food and Beverage processes are followed.  
• Ensuring that the Food and Beverage Department is adequately staffed for the shift. 
• Responsible for managing the Food and Beverage staff during the shift.  
• Ensuring internal Food and Beverage stock management processes are followed. 
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery. 
• Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock. 
• Ensuring that the GAAP/POS system is always up and running during operational hours. 
• Managing Food and Beverage resources during the shift.  
• Observing and evaluating staff and work procedures to ensure quality standards service. 
• Submitting stock requisitions to the Storeman to request front of house stock.  
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances. 
• Ensuring that all wastages and breakages during shift are disclosed and accounted for. 
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity. 
• Ensuring cash management processes are followed. 
• Ensuring shortages are addressed and recovered. 
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required. 
• Ensuring superior customer service and customer experience.  
• Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports. 
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing. Time management of Waitrons/bartenders.
• Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers/punters. 
• Any other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Follows through and delivers results in spite of obstacles.
• System experience in terms of understanding input into the system, maintaining the system and reporting via system generated results to reflect accurate information.
• Ability to assert one’s influence over events in order to achieve goals; self-starting rather that accepting passively; taking action to achieve goals beyond what is required; being proactive.
• Good people management skills
• Identify, analyse, organise and solve problems and issues in a timely and effective manner
• Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.
• Optimal use of time to ensure maximum output and delivery as per required timeframes

Apply Before 07/14/2026