Team Leader: IT Support at TWK Agri March, 2025

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- Team Leader: IT Support at TWK Agri
Posted: Mar 25, 2025

Expires: Not specified

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Agricultural company with Head-Office in Piet Retief, Mpumalanga, South Africa with interests in the Forestry, Agricultural Trade, Grain, Mechanisation, Financing, Insurance and Motors & Tyre industries operating mainly in the Mpumalanga and Kwazulu-Natal provinces.

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Team Leader: IT Support
- Job Type Full Time
- Qualification Matric
- Experience 2 years
- Location Mpumalanga
- Job Field ICT / Computer
Responsibilities and Duties:
- Lead and manage the IT Support Technician and Helpdesk teams, including scheduling, performance management, and mentoring
- Prioritise and coordinate team workload for efficient resource use
- Oversee and ensure timely resolution of technical issues, ensuring service level agreements (SLAs) are met
- Troubleshoot complex technical issues and develop a knowledge base of common problems and solutions
- Communicate with upper management and other departments to report on team performance and improvements
Qualifications and Skills:
- Matric / Grade 12
- A+ and N+ Certifications
- Valid Code B driver’s license and passport
- Minimum 2 years' IT support experience
- Strong troubleshooting skills in Windows, printers, networks, and hardware/software
- Excellent interpersonal skills and the ability to meet deadlines
- Goal-oriented and driven to deliver results
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Interested and qualified? Go to TWK Agri on twkagri.simplify.hr to apply

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Team Leader: IT Support at TWK Agri

Team Leader: IT Support

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Team Leader: IT Support at TWK Agri

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