Team Leader NAV Pooled at Curo Funds Service

Specific duties/Key Outputs and Responsibilities:

Team Management

• Generally motivate people to give their best results, praising them when things go well and appraising them on improvements which can and should be made.
• Mentor, counsel, coach and generally support those who are not confident in their area of competence, building morale and personal esteem and generally encouraging others to give their best performance.
• Encourage others to communicate effectively and efficiently at a level that is understood by all thus developing a culture of participation and involvement.
• Meet people with ease and motivate them to seek opportunities and achieve high standards.
• Manage individual team members’ performance and be able to objectively raise any concerns impacting the team.
• Be alert to changing situations, show flexibility in approach, adaptability in difficult circumstances and continuously strive to achieve a result.

 Key BAU Deliverables and Competencies

• Managing and monitoring daily BAU deliverables and the effective re-allocation of resources when necessary.
• Continually assessing the risks within the team, suggesting and implementing procedures to mitigate these risks.
• Ensuring that SOP’s and Checklists are up to date.
• Achieving deliverables against agreed SLA deadlines and managing expectations of clients, escalating when appropriate.
• Manage BAU KPI’s.
• Manage the performance management system.
• Ensure that the team is cross skilled and the skills matrix is up to date.
• Show a strong focus on the internal control environment, which includes complying with client and market requirements, policies and procedures.
• Providing input on a regular basis into the updating of process documentation changes required as a result of changes in market information or procedures.
• Ensure that incidents are logged timeously and accurately.
• Ensure that processes are performed properly and documented accurately.
• Ensure that processes are decommissioned after due diligence has been exercised.
• Create a culture of continuous improvement.
• Support internal and external Audit requirements where necessary.

Requirements

Skills Required:

• Leadership Skills
• Sound knowledge of Operations and Financial Markets.
• 3-5 years experience in NAV environment
• High attention to detail
• Good numerical skills
• Ability to work independently, and as a team player.
• Ability to use initiative, take ownership and to question from base principles.
• Ability to work under pressure.
• Clear communicator (verbal & written).
• Driven and self-motivated.
• Strong problem solving skills.
• Control oriented and risk aware.