Team Leader Sales at The Coca-Cola Company

KEY PURPOSE

The Sales Team Leader will implement and execute L&T strategies in the trade through effective management and coaching of team members (Merchandiser Order Takers) in order to achieve KPI’s.
Key Duties & Responsibilities 

•  Use business process knowledge to manage a team
•  Apply data management principles to continuously improve practice
•  Plan and resource to achieve operational excellence
•  Carry out master data handling responsibilities
•  Manage team performance and adherence to SLA requirements
•  Manage relationships within the business and with customers
•  Handle queries and complaints
•  Determine capability needs for the team
•  Coaching for performance

KEY ATTRIBUTES AND COMPETENCIES

Knowledge:

•  Business/product knowledge
•  Understand different classes of trade within Sales environment
•  Supervisory skills and people management
•  Coaching principles
•  Negotiating principles and techniques
•  Merchandising principles and standards, including TPM principles
•  Model Stocking principles
•  Trade replacement principles
•  Basic Finance and Commercial knowledge

Attributes:

•  Well developed leadership ability
•  Excellent verbal ability and communication skills
•  Ability to lead & coach a large team
•  Good presentation skills and computer skills or the potential to acquire it
•  Good analytical and numerical ability
•  Socially outgoing and confident
•  Able to build positive relationships
•  Ability to negotiate
•  Team player who can also work independently
•  Assertive and persuasive- ability to influence
•  Open to change and looking for opportunities for improvement
•  Good problem solving ability , solutions orientated and can be innovative
•  Good analytical and problem solving ability
•  Responsible, conscientious and dependable
•  Willing to take calculated risks
•  Self-discipline and well organised
•  Good planning ability
•  Flexibility
•  Good ability to work under pressure and handle a demanding work environment
•  High energy levels and drive

Skills, Experience & Education  

•   Relevant degree or equivalent would be an advantage
•  Minimum of 3 years relevant FMCG experience in a sales/marketing environment
•  Proven track record in an Account Manager role would be an advantage.
•  Valid code 08 drivers license