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  • Posted: Dec 2, 2023
    Deadline: Not specified
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    BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
    Read more about this company

     

    Tech Officer: Systems Engineer (IOT)

    Key Deliverables / Primary Functions

    • Monitor multi-client servers using Monitoring systems 
    • Monitor environment backups and security compliance and action accordingly to ensure all devices comply to security requirements and backups complete successfully.
    • Troubleshoot and resolve system issues with servers via remote tools and on-site.
    • Install, configure, test, and maintain OS application software and system management tools.
    • Perform Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers.
    • Escalate and monitor calls 24/7.
    • Resolve and assign calls to the correct competencies on multiple ticket logging systems.

    Core Functional Skills & Knowledge

    • Problem solving
    • Data Management
    • Cybersecurity Tools & Solutions
    • Hardware Troubleshooting
    • Customer Focus

    Minimum Qualifications

    • NQF 4: Grade 12 National Diploma
    • Additional Education -Preferred /Advantage
    • NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Information Technology

    Experience

    • A minimum of 2 years’ experience in Backup, end point security & support is required.

    Method of Application

    Interested and qualified? Go to BCX on careers.bcx.co.za to apply

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