Vacant Opportunities at BCX

Key Deliverables / Primary Functions

• Develop pricing and cost estimates based on assumptions and direction from key stakeholders.
• Prepare summaries that reflect financial projections related to business pursuits and participate in deal reviews to functional leadership.
• Develop financial models to inform pricing decision making
• Develop and implement financial analysis to monitor and report on customer, product, segment, and business profitability which will inform strategic and operations decision making
• Inform business planning, budgeting, and forecasting through financial analysis, reports and financial models on profitability of products, services, customers and segments
• Support the development of tools, processes and frameworks for product and service pricing
• Analyse competitor products and services offering, pricing and profitability to inform decision making
• Provide input/recommendations on transaction structuring, pricing strategies, market insights, risk identification, and margin validation to maximize financial potential for BCX and limit revenue leakage
• Develop and implement action plans based on reviews of key metrics and root causes for trends.
• Ensure alignment to commercial and business strategy and adherence to all regulatory and accounting requirements

Core Functional Skills & Knowledge

• Budget Forecasting
• Financial Management
• Risk Management
• Business Acumen
• Analytical Skills

Minimum Qualifications

• NQF 7: 3 year Bachelors Degree in Finance
• Additional Education -Preferred /Advantage

Experience

• A minimum of five (5) years’ experience with relevant exposure to the financial sector and the full accounting function.

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Key Deliverables / Primary Functions

• Contribute towards the Service Management strategy and define the SIM service strategy for the customer to ensure the successful implementation of the strategy to achieve business objectives. 
• Oversee service management in alignment with high levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.
• Lead the resolution of escalated incidents and monitor post-resolution follow-ups to ensure issues have been adequately addressed.
• Contribute to the development of service schedules and manage the maintenance of service level agreements (SLA’s) and operational level agreements (OLA’s).
• Develop and manage the implementation of processes and procedures to deliver on services in the event of any physical, technical or environmental disaster or major outage, providing continuity of service to customer.
• Manage and/or oversee multiple, large-scale, concurrent projects to successful completion in accordance with scope, budget and service level agreements. Provide detailed guidance to project teams on all service management issues.
• Manage the identification and mitigation of operational risk within their customer.
•  Manage the annual budget and forecasts within financial guidelines for the specific customer, directing and coordinating activities to achieve revenue and cost containment targets.

Core Functional Skills & Knowledge

• Project Management
• Service Level Agreement (SLA) Management
• Contract Management
• Finance and Budget Management
• Risk Management
• Customer Relationship Management (CRM)

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Business
• OR NQF 4: Grade 12
• Additional Education -Preferred /Advantage

Experience

• 5 years’ IT Service Integration Management experience, of which 2 years is at a management/supervisory level.
• Alternatively, 7 years’ IT Service Integration Management experience, of which 2 years is at a management/supervisory level.

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Key Deliverables / Primary Functions

• Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
• Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
• Assist with project delivery.
• Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
• Assist colleagues and contribute to the quality and values 
• Drive a proactive culture to reduce common causes of operational problems.
• Understand the requirements of being part of a 24x7 on-call operation
• Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems
• 1st and 2nd level operational support
• Back-End infrastructure applications support

Core Functional Skills & Knowledge

• Communication
• ICT Knowledge
• IT Infrastructure
• Teamwork
• Risk Management

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Information Technology

Experience

• 2 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support) with strong focus in Microsoft and VMWare

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Key Deliverables / Primary Functions

• Deployment and maintenance of complex plant automation solutions
• Programmable Logic Controller (PLC) configuration and programming
• Complex automation solutions and systems testing
• Database Design and Administration
• Automation systems and applications support
• Research
• Documentation
• Pre-Sales Support
• Continuous Business Improvement
• Preparation of quotations and costing sheets
• People and project management
• End user training on new and upgraded applications/systems
• Compliance with Health and Safety compliance standards

Core Functional Skills & Knowledge

• Industrial Information Technology (IIT)
• Plant Control and Automation Solutions (PCS)
• Manufacturing Operations Management (MOM)
• Problem solving
• Project Management
• Teamwork

Minimum Qualifications

• NQF 7: 3 year Bachelors Degree in Engineering
• OR NQF 4: Grade 12
• Additional Qualification preferred or advantage
• Relevant IT certification

Experience

• 3 years of experience in Plant Automation Environment
• Work experience within Wonderware, Siemens and other IOT product sets.

Or

• If the highest qualification is grade 12, 5 years of experience in Plant Automation Environment is required
• Work experience within Wonderware, Siemens and other IOT product sets.

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Key Deliverables / Primary Functions

• Monitor multi-client servers using Monitoring systems 
• Monitor environment backups and security compliance and action accordingly to ensure all devices comply to security requirements and backups complete successfully.
• Troubleshoot and resolve system issues with servers via remote tools and on-site.
• Install, configure, test, and maintain OS application software and system management tools.
• Perform Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers.
• Escalate and monitor calls 24/7.
• Resolve and assign calls to the correct competencies on multiple ticket logging systems.

Core Functional Skills & Knowledge

• Problem solving
• Data Management
• Cybersecurity Tools & Solutions
• Hardware Troubleshooting
• Customer Focus

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Information Technology

Experience

• A minimum of 2 years’ experience in Backup, end point security & support is required.