Technical Account Manager, Telco Vertical, Telco Vertical at Amazon Web Services

As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!

BASIC QUALIFICATIONS
 Experience in technical engineering

•  Experience in external enterprise customerfacing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
•  Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture

PREFERRED QUALIFICATIONS

• Experience with AWS services or other cloud offerings
• Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big aata and analytics/security/applications development in a distributed systems environment
• Bachelor's degree
• Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
• Practical knowledge of 5G network architecture and callflows and experience in troubleshooting 5G networks