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Purpose:
Key tasks:
Key dimensions:
Qualifications:
Experience:
10+ Years’ experience relating to:
Behaviours:
This role requires a service-oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes
Closing Date: 12 May 2023
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