Technical Integration Specialist at Access Bank

Technical Testing & Validation

• Develop a comprehensive test plan that outlines the scope, objectives, and types of testing required (e.g., functional, performance, security)
• Conduct integration testing to ensure all components interact correctly and that data flows seamlessly between systems.
• Identify and resolve integration-related issues, such as data mismatches, communication errors, or interface incompatibilities.
• Perform security testing to validate that integration processes comply with security protocols, such as data encryption and access controls
• Validate that data migration processes are accurate, complete, and maintain data integrity across all integrated systems
• Identify performance bottlenecks and collaborate with technical teams to optimize system performance

Trouble Shooting and Issue Resolution

• Perform in-depth analysis to identify the root causes of integration failures or system errors.
• Provide immediate troubleshooting support to resolve issues as they arise during integration testing or post-deployment.
• Work closely with developers the Information Technology team to resolve complex technical issues.
• Troubleshoot performance issues related to data integration, such as slow data transfers, high latency, or system timeouts.
• Maintain detailed documentation of all resolved issues, including root causes, troubleshooting steps taken, and final solutions

Integration of partner technology and data infrastructure

• Responsible for managing the seamless integration of partner technology and data infrastructure with the bank’s systems.
• Collaborate with stakeholders to collect detailed technical requirements for the integration, including data formats, protocols, and connectivity needs.
• Understand both the bank's and partners' system capabilities, limitations, and technology stacks to plan the integration effectively.
• Manages the technical onboarding of partners and automates partner data feeds.
• Design the overall integration architecture, specifying data flow, communication methods, and interfaces.
• Ensure seamless exchange of data between partner systems and the Alliance Banking infrastructure.
• Monitor and maintain data quality and consistency across integrated systems.
• Plan the development or configuration of application programming interfaces (APIs), middleware, or connectors needed for data exchange.
• Document the technical integration plan, including data flow diagrams, system specifications, and configuration details.
• Use insights from resolved issues to recommend improvements to integration processes, tools, or system configurations.

Business Planning/ Decision Making

• This role requires a balance of technical expertise, project management skills, and the ability to manage relationships between multiple stakeholders

People management

• Close collaboration with internal teams and external partners is essential to ensure integration processes are secure, efficient, and aligned with the bank’s strategic goals

Requirements

Academic Knowledge: 

• Minimum – Matric
• Bachelor’s degree in Computer Science, Engineering, or related field

Work Experience: 

• 3-5 years of experience in systems integration, IT infrastructure, or API development