Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years.
Through a culture of continuous innovation...
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Technical Learning and Development Trainer - Randburg
Develop, maintain and upgrade specific installation related training material as and when required.
Develop and introduce installation Theory and Practical, material for training purposes.
Plan and perform Installation Theory sessions for all Tracker employed Technicians.
Facilitate Technical Training (Theory & Practical).
Plan and perform installation Theory and Practical sessions for all Fitment Centre/Reseller Installation Technicians effecting installations on behalf of Tracker Connect.
Plan and perform Installation Theory sessions for all Tracker employed Quality Assurer
Facilitate Technical Training (Theory & Practical).
Refresher Training for all Tracker, Fitment Centre and Reseller Technicians
Assess Technical Training (Theory & Practical).
Perform regular assessments on all installation technicians and identify suitable solutions for any problem areas.
Identify training needs and develop suitable training programs on a regular basis.
Responsible for managing of technical trial projects in line with client or OEM approval to improve product match and support.
Identify client’s requirements.
Training and Quality assurance.
Evaluate results and document recommendations.
Render technical advice to Managers, Technicians and Quality Supervisors
Facilitate the Technical Internship programme.
Share monthly and quarterly reports to all stakeholders on the performance of the technicians and measurement of training conducted post training and share the OJT reports with key stakeholders.
Identifies the key performance indicators for the team to ensure effective development, co-ordination and presentation of the training programs.
Works together with the E learning specialist on assessments.
Implements the Tech Mobile App and monitors training content with e Learning specialist.
Serve as a conduit between the L&D department and Compliance and promote agendas and providing the required statistical information to ensure continual improvement, to work with the QA officer to help tailor the department needs to best practice standards, including Quality Champion Forums.
Establishes training standards and provides quality assurance for training activities in the L&D department.
Ensure that all learning and skills development programs are built with a consistent and organized methodology to include the needs assessment, ROI, expectations, success evaluation and quality control.
Minimum requirements
Diploma/ Degree in Technical Training or equivalent qualification in ODETD Practices
Minimum 3 years’ experience in training
Accredited Assessor (advantageous if constituent Assessor)
Accredited Moderator (advantageous if constituent Moderator)
Proficient in Microsoft Office suite
Excellent Tracker system & Product Knowledge
Positive attitude
Display Tracker business values.
Maintain industry knowledge and best practice within education and development.
Excellent interpersonal skills. Ability to interact with all departments at all levels
Ability to work independently, under pressure and must take responsibility.
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