Technical Manager - Sandton at Excellerate JHI

About the role

• We are seeking a skilled and experienced Technical Manager to oversee the comprehensive operational infrastructure and management of our portfolio. In this pivotal role, you will be responsible for planning, directing, coordinating, and budgeting all technical activities related to the operational management of our facilities.
• You will manage a wide range of systems and equipment, including building construction and repairs, air-conditioning systems, electrical equipment, fire safety equipment, smoke ventilation systems, evacuation equipment, fire extinguishers, domestic water pumps, electrical motors, lifts, escalators, and generators. Your responsibilities will also include maintaining and overseeing the repair and service of uninterruptible power supplies (UPS).
• As the Technical Manager, you will either personally or through subordinate personnel, ensure the efficient and effective operation of all technical aspects of the portfolio. Your role will involve setting budgets, coordinating maintenance activities, and ensuring compliance with all relevant safety and operational standards.
• This role requires a proactive individual with a strong technical background and excellent managerial skills to maintain the high standards of our facilities.

What you will bring

• Tertiary qualifications in Project Management, Construction Management, or similar technical fields.
• Strong technical background and skills.
• At least 5 years’ experience in Facilities Management within large-scale retail, commercial, or industrial property environments, including tenant installations.
• Expertise in implementing and managing Service Level Agreements (SLAs).
• Proficiency in cost budgeting and control.
• Strong administrative skills, including reporting and adherence to administration principles.
• Excellent interpersonal and negotiation skills.
• Effective planning, organizing, and time management abilities.
• Own transport and a valid driver’s license.
• Understanding of lease conditions and house rules and housekeeping principles
• Proficient in Occupational Health and Safety (OHS) and Safety, Health, and Environment (SHE) Acts.
• Basic knowledge of the Building Control Act (BCE).
• Advanced technical knowledge related to facilities management.
• Experience in contract management.
• Computer literacy (MS Office).

  What you will be doing

Inspections and Reports (25%):

• Conduct inspections and perform both minor and major repairs on air-conditioning systems, electrical MV and LV installations, transformers, and earth monitoring systems.
• Inspect lifts, escalators, fire protection systems, BMS energy management systems, water pumps, electrical motors, and generators.
• Maintain and service UPS systems and pressure vessels.
• Ensure efficient operation of building equipment, maintaining smooth and cost-effective performance while adhering to budget constraints.

People Management (5%):

• Oversee performance management, training, and development of personnel.
• Ensure all staff are fully competent in their duties.
• Address and support non-performers with appropriate training and coaching.
• Manage staff performance to avoid prolonged underperformance and address skill gaps effectively.

Expense Control (10%):

• Control monthly budgets and recurring expenses, providing input into annual and yearly budgets.
• Create purchase orders, maintain the stock register, and issue work orders in coordination with the Procurement department.
• Ensure procurement from authorized suppliers stays within budget limits and keep accurate financial records.
• Manage building maintenance expenses to be below market rates and ensure financial compliance with technical and building services budgets.

Building Management and Administration (60%):

• Implement and ensure compliance with relevant Acts and regulations.
• Manage compliance and certificates for evacuation systems, standby generators, UPS power factor correction, and lifts and escalators.
• Record and review building information, ensuring adherence to OHS Act requirements and contractor service specifications.
• Oversee in-house servicing and maintenance, including inspections, reporting, and logging of calls.
• Address daily tenant queries, perform minor repairs, and investigate and resolve minor M&E problems.
• Assist with onsite project plans, obtain quotations for small projects and tenant installations, and liaise with Service Consultants and Project Managers.
• Ensure all contractor work complies with specifications and is signed off, maintaining a good working relationship with tenants and solving all queries efficiently.