Technical Project Analyst at Dimagi

About The Position

• The Solutions division is looking for a Technical Project Analyst to join our team in South Africa. This position is open to remote employment in South Africa or can be based out of our office in Cape Town. The Technical Project Analyst is a key member of the Project Delivery team, and will directly support our project teams in creating high-impact, reliable, user-friendly digital systems for Dimagi's public health partners. In this role, you will support a project team working on the optimal design and development of applications built on Dimagi's flagship platform CommCare - including requirements gathering, design, testing, implementation, and monitoring.

Responsibilities

• Requirements Gathering: Work closely with the project manager(s) to define requirements by refining business requirements and translating them into technical requirements.
• Support the team in building the optimal system according to the requirements gathered, taking into account end-user experience
• Create additional process/workflow maps or other reference documents to clarify system behavior and facilitate a clear understanding of business requirements
• Understand changes to the project scope and project schedule, and adhere to the appropriate change control techniques
• Product documentation: Support the development and maintenance of functional, technical, and training documentation
• Support training activities, including the creation of training materials and user-facing documentation, and leading training sessions with the client and end users
• Support client and internal teams in understanding how to effectively use the CommCare system and adherence to the agile delivery mode
• Quality Assurance and Testing: Manage product quality throughout the software development life cycle
• Update and execute system quality assurance test plans to ensure the project team delivers a high-quality product
• Update and maintain project tracking tools (e.g., Asana, Jira, etc.) as relevant

Relevant Skills

• 1 - 3 years of experience in software project coordination or implementation
• Must be fluent in English (written and spoken)
• Experience working in and coordinating with dynamic teams
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
• Ability to balance multiple completing tasks across multiple projects
• Excellent organization skills
• Eligible to work in South Africa
• Able to travel to remote settings throughout Southern and East Africa (estimated travel - 10-25%)