Technical Sales Consultant | Graphics & Prints| Montague Gardens at Salesworx Recruitment (Pty) Ltd

Responsibilities

Sales

• Present and sell company products to current and new potential clients.
• Identify and contact new clients to expand the client base.
• Achieve budget and sales targets set by the company.
• Provide excellent customer service by promptly resolving client concerns.
• Increase market share and wallet share through proactive engagement with clients.
• Prepare quotations for existing and new products when required.
• Present new products to clients, keeping them up to date on the latest offerings.
• Attend weekly sales meetings to provide updates and align with the sales team.
• Feedback on opposition's activity.

Stock

• Check internal inventory to ensure products ordered are in stock.
• Collaborate with the admin team on stock pricing for quotes.
• If products are not available in the branch, check other branches for stock.
• Follow up with the internal buying department to ensure timely delivery of products.
• Participate in the monthly stock take in the branch.
• Monitor customer stock levels, ordering frequency, and product types using Power BI CRM.

Admin

• Capture orders via telephone or email and update the sales sheet.
• Respond to customer queries and resolve any issues.
• Prepare, issue, and follow up on quotes.
• Prepare invoices with Adim and ensure the process for placing orders is followed, from storeroom to dispatch and logistics.
• Communicate with the finance team to ensure all client accounts are up-to-date and follow up with clients.
• Update clients on any price increases or other relevant information.
• Prepare a weekly/monthly report and submit it to the manager every Friday.

Requirements

Skills & Qualifications

• 3 years Sales experience or proven work experience as a Technical Sales Consultant, preferably in the industry.
• Proficiency in utilising Microsoft Office and CRM software.
• Strong problem-solving skills.
• Customer service skills.
• Ability to work independently, prioritize and manage time effectively.

Core Competencies

• Professional conduct and excellent communication skills.
• Goal-oriented approach and attention to detail.
• Ability to manage time efficiently and work well under pressure.
• Strong interpersonal skills to build and nurture relationships with stakeholders.
• Self-driven and able to perform as part of a team.
• Commercially aware and up to date on industry trends.

Personal Characteristics

• Effective time management and strong organizational skills.
• Excellent people skills and the ability to work well in a team environment.
• Enthusiasm and a positive attitude towards work.
• Adherence to procedures and processes.