Technical Sales & Technical Support Representative at Hire Resolve

Job Description

• A well-established engineering company is seeking a Technical Sales & Technical Support Representative to join its team in Cape Town.
• This role is ideal for a mechanically minded professional with a passion for both technical problem-solving and customer engagement. The successful candidate will provide technical support to customers, develop business opportunities, manage projects, and promote mechanical power transmission products and solutions.

Key Responsibilities

• Provide technical sales support and product recommendations to customers
• Build and maintain strong customer relationships
• Identify and pursue new business opportunities
• Prepare quotations and technical proposals
• Manage customer projects from enquiry through to completion
• Provide technical guidance on mechanical power transmission products
• Support customers with product selection and troubleshooting
• Liaise with internal departments to ensure customer requirements are met
• Monitor market trends and competitor activity
• Deliver exceptional customer service and after-sales support

Requirements

• Mechanical Engineering qualification (Diploma, Degree, or equivalent)
• Technical sales experience within a mechanical engineering environment
• Strong mechanical engineering background
• Experience within the mechanical power transmission industry preferred
• Good knowledge of geared motors, gear units, gearboxes, and gears
• Project management experience
• Strong communication and interpersonal skills
• Customer-focused and commercially driven