Technical Support Intern at Impact

Job Description

• The Technical Support intern supports Network Management as well as any OEM and Workshop activities, when required.

Key Responsibilities and Tasks

CV Product Knowledge

• Gain knowledge on the most relevant transmissions (Traxon and Ecolife)

Documentation

• Assist in developing repair level 1, 2 and 3 special tooling requirements for partners.

Support

• Assist with Customer/OEM Support.
• Report writing.
• Assist with following up on Purchase orders and admin.

Training

• Assist in organizing training days.
• Assist in collecting and collating training material.

Network Management support

• Support with keeping Sales Force up to date with customer information.
• Capturing Audit results and presenting the results.

Skills & Qualifications

• Minimum N4 qualification.
• Strong technical acumen, with special interest in Commercial vehicles.
• Strong organizational and data management skills.
• Computer literacy. (Excel & Word)
• French speaking would be advantageous