Technical Support Manager at Hire Resolve

Job Description

• A leading renewable energy company is looking for an experienced Technical Support Manager with strong experience in solar PV systems, multi-brand inverters and battery technologies to join their team in Johannesburg. This is a hybrid, hands-on technical role providing support across sales, operations, clients, and installation teams, with a strong focus on system performance, troubleshooting, commissioning, and knowledge sharing across the business.

Responsibilities:

• Provide technical assistance to sales, operations, clients, and installation teams
• Conduct on-site and remote commissioning, testing, and validation of solar PV systems
• Perform fault finding, troubleshooting, maintenance callouts, and system repairs
• Monitor installed systems daily using online monitoring platforms
• Support sales teams with technical input, system design assistance, and client-facing explanations
• Assist with solar PV system design, layouts, schematics, and technical documentation
• Conduct site visits and technical assessments to identify risks and system requirements
• Ensure compliance with local electrical regulations, codes, and industry standards
• Collaborate closely with operations and installation teams to ensure accurate execution of designs
• Prepare technical reports, as-built documentation, and system performance assessments
• Share technical knowledge and mentor teams to improve overall capability and performance
• Stay up to date with new solar technologies, products, and industry developments

Requirements:

• Minimum 3 years’ experience in solar PV system design, installation, commissioning, and support
• Strong experience across multiple inverter and battery brands
• Red Seal certification or higher (Wireman’s certification advantageous)
• Bachelor of Engineering (BEng / BEngTech) in Electrical Engineering
• Proficiency in solar design and remote monitoring software
• Strong fault-finding and troubleshooting skills
• Solid understanding of solar PV components and electrical design principles
• Knowledge of local electrical codes and industry regulations
• Valid driver’s license and willingness to travel for site visits