Technical Team Leader (Randburg) at FNB South Africa

Job Description

• To provide expert advice and support in practice formulation and associated best practice improvements 
• Responsible for leading and developing a team of technical resources that provide operational project and technical support
• Hello Future Technical Team Leader: Robotic Process Automation (RPA)
• Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Lead the design, deployment and deployment of scalable automation solutions in adherence to industry best practice.
• Implement efficient workflow solutions to streamline business process, leveraging from automation tools and technologies to enhance operational efficiency and reduce manual intervention.
• Prioritize resource allocation to minimize and reduce wastage while producing measurable improvements in operational efficiencies.
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution design and development
• Ensure resolution of stakeholder queries and complaints timeously and ownership of issues
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Ensure compliance with relevant statutory, policy, standard, framework and governance requirements in area of accountability
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy

You will be an ideal candidate if you:

• Have a computer science degree
• Have 5 years experience in a similar environment

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate
• Opportunities for career growth

We can be a match if you are

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
• Always doing the right thing – you fight for ethical conduct and transparency.
• Value differences – be inclusive, gracious, decent, and humble.
• Build trust not territory – you create a culture of sharing by unlocking our collective wisdom to achieve the best results.