Technical Trainer at The Automobile Association

• The Junior Technical Trainer will be responsible for ensuring that our customers view the college as “THE National Training Centre”. An important part of our offering is to ensure the Road Patrols and other technical support staff are equipped with up-to-date knowledge regarding technical motor and related industries in order to maintain and exceed service expectations.

JOB SPE INFORMATION

Job objectives and work activities

• To conduct technical training classes [i.e. Learnership year 1 - 3, assessment top-up and preparation training] for external & internal delegates.
• To conduct assessments.
• To conduct technical training classes for technical support staff. 
• To develop organisation-specific technical training material.
• Development of new course material.
• To conduct technical assessments and compile progress reports.
• To research new technology and trends within the motor industry.
• To ensure administrative duties are carried out correctly and timeously.
• To maintain a presentable image to the public at all times.
• To care and maintain for training equipment and tooling.
• To mentor, coach and support all learners.
• Any other duties that the, National Training Manager (Principal) and/or Head of Occupational Training, may assign from time to time.

JOB KNOWLEDGE

• The prospective candidate must have a proven record of technical expertise around general aspects related to the motor industry.
• Knowledge of principles and methods for training instruction and one-on-one coaching of individuals and groups, and the measurement of training effects.
• Knowledge of learning and learner support methodologies.
• Knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation
• Knowledge of administrative procedures such as file and records management, designing forms, and other procedures and terminology.
• Knowledge of organisational structure and functioning.
• Excellent working knowledge working with Microsoft Office Suit (Outlook, Excel, Power Point and Word), intermediate level.
• Codes, policies, regulations and procedures related to the company.

Job related skills

• The incumbent would need to be fully literate in English and additional languages are an advantage.
• An ability to work with a diverse workforce.
• Excellent interpersonal skills are a requirement for this position.
• Excellent presentation skills.
• Motor related diagnostic skills.
• Ability to cope with working in a pressurised environment and perform well under pressure. 
• Able to take ownership, prioritise, and meet deadlines with minimal supervision and work within schedules required
• Planning and coordinating skills.
• Ability to learn and apply new skills quickly and effectively.
• The ability to function with minimal supervision.
• Receptive to change.
• An individual that has immaculate time management skills.
• A high sense of urgency.
• Be able to work as part of a team and independently.
• An assertive individual with the ability to deal effectively with conflict situations will ideally suit this position.

JOB EXPERIENCE

• At least 5 years’ experience as a qualified tradesman within one of the relevant trades (i.e. automotive electrician; diesel mechanic and/or automotive motor mechanic).
• At least 3 years technical training (assessing, facilitating and coaching) experience within the motor industry is required.
• Experience in developing technical training material would be advantageous for this position.

EDUCATION

• A qualified Mechanical or Auto Electrical trade is essential. (Automotive Electrician required, Diesel Mechanic and/or Automotive Motor Mechanic is ideal). 
• Assessor’s certificate essential.
• Facilitation certificate advantageous. 
• A training related qualification would be highly advantageous. 

OTHER

• Willingness to qualify in all three trades: Automotive Electrician, Diesel Mechanic and Motor Mechanic (within 1st year of employment).
• A valid driver’s license.