Technician: Audio Visual Services (AVS) at University of Western Cape

Key responsibilities will include, but not limited to:

• Audio-visual support services
• Setting up of equipment in venues
• Video-conferencing administration (Support hybrid events and lectures)
• Forming partnerships with other team members and liaising with stakeholders
• Adherence to IT policies, processes and governance compliance
• Inventory and testing of equipment
• Reporting of obsolete equipment and repairs
• Classroom support
• Training of academic staff (AV in venues)
• Development of instructional materials
• Fault finding / Troubleshooting of AV
• Integration of AV components
• Servicing integrated and automated AV systems eg. Commbox, Crestron, Kramer, Extron and Pixel systems.
• Taking lead on AV requests as delegated by Supervisor
• Support of UWC satellite campuses 
• Second line Service Desk Technician 
• Installation of LED screens and drop-down projector screens
• Report, communicate and provide recommendations (via email or vocal communication) to AVS Supervisor
• General Administration

Minimum Requirements

Minimum Requirements are:

• Matric
• At least two years’ proven work experience
• Knowledge of Audio-Visual Services
• Digital Literacies: Computer Literate (MS Word, PowerPoint, Excel)
• Driver's license for at least  2 years, code B

Advantageous:

• Certification in Audio Visual
• Knowledge of Electrical systems
• Relevant experience in higher education

Competencies required:

• Excellent communication and interpersonal skills
• Excellent attention to detail
• The ability to collaborate with various stakeholders
• Planning and organizing skills
• Excellent time management skills
• Intermediate to expert user of computer office applications

Closing Date

4/6/2023