Technician - Cape Town at BHBW South Africa Proprietary Limited

Purpose of the Role

• Purpose of the role will be to manage staff that are workshop based, repair all units at the workshop and ensure all admin related duties are completed for the workshop timeously.

Key Performance Areas

• Administration for workshop
• Condition report and quotations for STR (short – term rentals) units returning to the workshop after rentals.
• PDI’s of new, used and STR units leaving the workshop.
• Delegating and planning all work going through the workshop
• Opening jobs and ordering all parts needed for all work in the workshop.
• Assisting Field Service Technicians with part numbers or service manuals when ASM is not available.
• Assisting Field Service Techs on road with trouble shooting of difficult faults
• Assist with Hako and Linde units in the field.
• Mentoring of Apprentice in the workshop
• Leading staff that are workshop based
• Completing all job cards for work in the workshop
• Controlling all outwork that Field Service Technician leave at workshop for work in the field.
• Reporting of all workshop processes to RSM and Branch manager

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12
• Qualified in relevant trade (e.g., Diesel Mechanic)
• Driver’s license – Code B
• Valid forklift license

Minimum Experience

• Experience on working of forklifts and earth moving equipment.
• 3-4 Years in the same position

Competencies

• Sound interpersonal and communication skills
• Basic trouble shooting and problem-solving skills.
• Machine specific technical knowledge and skills
• Technical report writing
• Basic business and financial understanding
• Applicable product knowledge
• Customer orientation
• Able to work under without supervision.
• Good knowledge of Hydraulics
• Willingness to work overtime and standby.
• Good auto electrical knowledge would be an advantage.
• Ability to work on all types of fork trucks including Big Trucks
• Have a good selection of tools.
• Teamwork
• Microsoft Office
• Ability to work under pressure and meet deadlines