Technician: Colocation at Liquid Intelligent Technologies

Key Performance Areas

Data Centre Colocation Planning

• Providing inputs for capacity management of the computer rooms
• Tracking and labelling of assets for Asset Management

Data Centre Colocation Management

• Daytoday allocation of colocation space (racks, keys, cages, power feeds, networking)
• Inspection of equipment coming into the data centre computer room, and final inspection after installation

Data Centre Colocation Reporting

• Daytoday allocation of colocation space (racks, keys, cages, power feeds, networking)
• Inspection of equipment coming into the data centre computer room, and final inspection after installation

Data Centre Colocation Compliance

• Complying with all standard operating procedures related to colocation, including remote hands process
• Onsite coordination with Data Centre security on security procedures, incidents and reporting

Data Centre Customer Experience

• Provide superior customer service for all Data Centre customers, exceeding customer expectations and achieving  favorable customer satisfaction ratings

Requirements

Qualifications

• National Diploma in Information Technology
• Bachelor’s Degree in Engineering, IT or related field 
• Certified Data Centre Professional certificate is 

Experience

• At least 3 years experience with IT systems and networking
• At least 3 years experience in Data Centre colocation
• At least 3 years experience with Data Centre power systems

Knowledge Areas

• Knowledge of Data Centre colocation systems, including power systems, networking, and infrastructure monitoring
• High computer literacy and expertise using operational IT systems
• Excellent practical and theoretical cabling and networking skills
• Understanding of technology, products and services offered
• Familiarity with company policies and procedures
• Basic contract management knowledge