Technician: Instruments Maintenance (Hay Level 12/C1) at NECSA

Key Performance Areas

Adhere to calibration/ maintenance plans that has to assist in transforming NLS into a profitable and sustainable business entity 

• Develop and coordinate Schedule Maintenance and Calibration actions for each year
• Ensure that plans are adhered to by completing tasks on time and hand over facilities to labs on time.
• Respond to logged calls by supported labs within 48 hours.

Adhere to project schedules which CAL introduces to diversify service offering by coming up with new products and services.

• Participate in research and development as well as implementation of the new laboratories and instrumentation / utilities when required.
• Perform activities as requested to perform as per the on time per project schedule.

Comply with protocols of the laboratory regarding internal and external communications in order to maintain established service level agreements

• Update the Section head or team leader weekly in terms of status of work performed (maintenance or calibrations as per plan) including status of equipment or instruments downtime.
• Establish good relationships with suppliers to obtain quotes on time.
• Follow up quotes and orders regularly and adhere to SCM procedures.

Adhere to internal laboratory requirements to improve level of efficiency in business operations in order to produce highest number of quality products and services following responsible business practices.

• Perform and document maintenance/ calibrations actions in compliance to all applicable instructions and procedures by adhering to the requirements of the quality system in the laboratory such as QM, Procedures and SANAS requirements.
• Ensure adherence to Health & Safety aspects.  Ensure that safety and housekeeping are maintained to the required standard as required and fulfil the role of BBS observer and perform observations as contracted.
• Assist section head with the review or updating information for development and implementation of calibration methods and spreadsheets on the new digital/analog monitors when requested.
• Adhere to actions identified to close out NCR’s.
• Develop and manage an equipment / asset register to demonstrate the age of all equipment and their replacement plan especially for the labs responsible.

Assist the laboratory to maintain a robust and efficient by acquiring more knowledge through continuous development

• Adhere to the individual training matrix/plans to ensure that new knowledge is acquired.
• Attend identified courses to increase knowledge required in the laboratory.

Minimum Qualifications and Experience:

• Diploma in Electrical Engineering, Analytical Instrumentation, or Industrial Physics.
• 5 -10 years’ experience in development, manufacturing, maintenance and repair preferably on analytical instruments.
• 4 years practical experience of Microsoft Excel and MS Word.
• Trained in SANAS ISO/IEC 17025 or 9001 Systems.
• Fit to be registered as Radiation & Chemical Worker.