Telesales Consultant - Midrand at Rectron South Africa

Primary Objectives:

• Work with allocated dealer base that is assigned.
• Activation of clients on the dealer base provided.
• Achieve call target on set dealer base.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions.
• Build good relationships with clients.
• Selling key components as required by management or PM.
• Send all orders timeously through to order processing.
• Assist with other job-related duties as and when required.
• General admin and upkeep of database or call campaign.
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend and complete online product training programmes and study and know the relevant product range.
• Any other miscellaneous duties will be added as the role grows.

Education/Qualification

• Matric or higher education in IT

Experience (experience required for the job)

• Minimum of 1-2 years’ IT or Technical experience or familiar with IT terms and technology
• Exceptional customer service experience
• Cold calling experience advantageous
• Proficient computer skills.

Skills & Competencies

• Strong people skills
• Strong communication skills
• Ability to work under pressure
• Ability to manage time
• Well-disciplined individual
• Accuracy
• Attention to Detail