Current Jobs at Rectron South Africa

The main purpose of the job is to maintain and grow the Rectron client base through promoting and selling the full Rectron product range.

•  Work with allocated dealer base that is assigned.
•  Grow this database on a monthly basis in line with target given.
•  Achieve GP target on set Database
•  Achieve target spend across customer breadth given.
•  Assisting all customers with queries, quotes and orders.
•  Managing dealer base to ensure customers are up to date with specials and promotions
•  Informing the database of new content uploaded on the reseller portal where relevant
•  Build good relationships with your clients
•  Escalate problematic issues to the Sales or Product Managers timeously
•  Selling key components as required by management or PM
•  Complete all allocated Product training as necessary
•  Send all orders timeously through to order processing
•  Manage Database of Credit availability and highlight problems to accounts department.
•  Assist with other job-related duties as and when required
•  General admin and upkeep of database
•  General update and maintenance of all admin and filing
•  Represent Rectron at trade exhibitions, events and demonstrations.
•  Attend product training programmes and study and know the relevant product range.
•  Attend product related and sales events when requested

Education/Qualification

•  Matric or higher education

Skills & Competencies

•  Strong customer relationships
•  Good communication & Listening Skills
•  Telephone Etiquette
•  Motivated by additional sales
•  Ability to work under pressure
•  Well disciplined’ individual

Experience (experience required for the job)

•  Minimum of 3 - 5 years’ experience in the IT sales environment or Distribution environment 
•  Exceptional customer service experience.
• Computer Literate

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The main purpose of the job is to ensure growth by effective product planning, marketing and sales of the products.

•  Management of the product lifecycle, by gathering and prioritizing the product and customer requirements, defining the vision and working closely with suppliers, to deliver winning products and solutions to the market.
•  Effectively working in conjunction with sales, marketing, and technical support teams ensuring that customer satisfaction and revenue goals are met.
•  Ensure that all product and marketing efforts support Rectron’s overall strategy and goals.
•  Effectively communicating with the chosen supplier and ensuring that all requirements are met, and providing proper feedback to the sales team, finance, and
•   marketing where applicable.
•  Take responsibility for recruiting customers to build up the customer base. By achieving this objective, you will be required to provide regular training for the sales 
•    team as well as customers on your product suite.
•  Ensure that you will be the largest contributor in terms of customer recruitment on your product line and will need to personally cement relationships with the bulk of
•    your customer base.
•  Facilitate with marketing dept., for driving all go to market activities on your product line, within Rectron. (in accordance with Rectron’s full product offering, strategy
•    and customer requirements) This includes PR, Advertising, Social media, relationship building activities, Trade marketing and direct communication where necessary.
•  Enthusiasm in spending time in the market to understand their problems and find innovative solutions for the broader market. In conjunction with this is it your
•    prerogative to spend time understanding industry trends and key developments.
•  Understanding the competitive market, both supplier and Rectron competitors with regards to pricing, unique selling points, differentiators etc.
•  Understanding the competitive market, both supplier and Rectron competitors with regards to pricing, unique selling points, differentiators etc.
•  Ability to communicate professionally within all areas of the company.
•  Identifying and liaising with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, working with the sales channel and key customers.
•  Effectively relay all information from the Supplier and will be Rectron’s main point of contact with the Supplier. Act as a point of first reference for all product related
•    queries.
•  You will be measured on Revenue and stock holding as well as GP percentage and it is imperative that you manage this and make sure that it is communicated to all
•    incumbent staff.
•  It is extremely important that you spend the majority of your time in communications with customers in order to educate and advise them on strategies for their
•   businesses.
•  Liaising with your counterparts in the branches ensuring that they have all the available information required, in order to support you in their own customer
•   recruitment activities.
•  Providing an SLA for internal and external queries in terms of responding to email and telephone calls on time. In order to facilitate and assist you with this, you each
•    need to nominate a second person as a backup for you when you are not available.
•  Interacting closely with management to report decisions regarding the product.

Education/Qualification

•  Matric or
•  Higher education – Diploma /Degree

Skills & Competencies

•  Strong sales ability
•  Excellent customer relationships
•  Motivated by additional sales
•  Ability to work under pressure
•  Well-disciplined individual
•  Excellent project management skills
•  Strong organisational skills & business acumen
•  Attention to detail

Experience (experience required for the job)

•  Minimum of 3 years’ experience in sales and/or product management especially consumer electronic 
•  Detailed understanding of turnover and profitability, sales cycle, aged stock and key products
•  Driver’s license

Accountabilities

•  Effectively communicate to Sales team to achieve set objectives and deliver on turnover and margin requirements.
•  Define Product Dtrategy
•  Set pricing to meet revenue and profitability goals.
•  Prepare product forecasts, and constantly monitor inventory levels.
•  Propose an overall budget to ensure success.
•  Work with channel partners, to understand market changes and demands
•  Manage product training.
•  Effectively work with Sales Managers and business units within Rectron to ensure efficient communication and sell-out.
•  Seek and actively promote new consumer channel opportunities.
•  Meet and exceed total shipments in all product categories.
•  Focus on new business development and emerging markets.
•  Manage the entire product line life cycle from strategic planning to tactical activities.
•  Specify market requirements for current and future products by conducting market research supported by on-going visits to customers.
•  Develop and implement a company-wide go-to-market plan, working with all departments to execute.

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Primary Objectives:

Marketing Specialist Job requirements

• Pulling reports to assess the state of the average sell out numbers.
• Assessing Rectron monthly, quarterly, and yearly targets and creating VTT based on average SO.

Creating campaigns based on these two figures per brands:

• Microsoft Boxed
• Microsoft CSP
• Acronis
• Bitdefender

To ensure we align with the vendor and Rectron focus areas per product category such as for:

• Microsoft Office commercial skus,
• Server DSP licenses and Windows 11
• Ms licensing,
• Customer and sales enablement,
• Device refresh is a new product is being launched or an old one is EOS.

Marketing Planning

Marketing Execution

• Plan marketing activities driving the objectives of the various Microsoft business units within the Mustek group
• Keep up to date with new product launches and promotions to ensure that the reseller channel receives adequate information to make proper informed decisions
• Have an understanding of the strategies of the different vendors, ensuring that all planned activities show congruent messages
• Work with the Johannesburg team, as well as branches to plan activities
• Timeous, on budget execution of marketing These activities include, but are not limited to, print media, mailers, events, social media marketing, customer loyalty programs
• Work closely with Rectron and Mustek’s marketing departments to ensure that creative work is executed timeously, to an acceptable standard, and does not conflict with any other activities in market
• Submit marketing briefs to the internal marketing department on time, giving the team sufficient time to work on creatives
• Assist in the creation of simple marketing
• Reach out to relevant resources lor assistance in a timeous manner. These resources might include the marketing department, manager, external agencies, and
• Directly liaise with the finance department at both Rectron and Mustek to arrange for payment of supplier
• Ensure that activities are executed in accordance with the vendor marketing
• Ensure all the marketing incentives are communicated to the relevant parties and paid out on time.

Digital

• Build and manage the digital marketing solution vision and technical roadmap, delivering process enhancements and solutions on time and at a quality essential to supporting business marketing objectives.
• Developing and implementing comprehensive digital marketing programs across all digital channels including web, SEO/SEM, database marketing, email, social media and display advertising campaigns, in line with brand plans and business priorities.
• Creating content marketing and working with design teams to create suitable content for each stage of a customer’s digital journey.
• Manage and optimise all the company portal websites and all company social media platforms
• Lead strategic technical initiatives within the group, partnering with developers to optimize web traffic, conceptualise and produce web content and promotional campaigns.
• Measure and report the performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
• Capture business needs across Business Units and translate those needs into processes, technology, and data solutions capable of scaling to meet demand.
• Identify and integrate solutions across CRM, marketing tech, advertising tech and supporting solutions focused on streamlining operations and ensuring data efficacy for accurate targeting and measurement.
• Manage migrations and lead continuous improvement of data governance and data integrity.
• Manage vendor relationships directly or in partnership with other stakeholders ensuring that the vendor is aware of and operating in line with Full Circle business needs and
• Create and manage training programs for systems and tools ensuring team members know how to leverage the solutions to meet their objectives and streamline their work.
• Develop and maintain strong internal relationships with Product Managers, Stakeholders, nurturing an enablement environment where team members look to you for solutions to streamline their work and improve overall program performance.
• Advocate for solution and process adoption across the group, partner with leaders and team members to infuse solutions into their work and make improvements in marketing data and measurement.

Education/Qualification

• Matric 
• Certificate/Diploma in Marketing or Digital Marketing

Knowledge

• Maintain a moderate level of knowledge across all Rectron’s cloud/software offerings, as well as Microsoft PC accessories
• Maintain a basic level of knowledge across the other product ranges that Rectron and Mustek supply to the channel.
• Keep abreast of technology trends.
• Maintain a moderate level of knowledge across all Rectron’s cloud/software offerings, as well as Microsoft PC accessories
• Maintain a basic level of knowledge across the other product ranges that Rectron and Mustek supply to the channel.
• Keep abreast of technology trends.
• Keep up to date with the latest marketing trends.

Skills & Competencies

• Digital Marketing
• SEO
• Data Analysis
• Social Media
• Email Marketing
• Google Analytics
• Project Management
• Ability to manage campaign budgets
• Attention to Detail
• Effective teamwork
• Planning and Organising
• Situation analysis
• Effective communication skills

Experience (experience required for the job)

• 3 – 5 years’ experience in a Digital marketing and marketing environment
• Relevant brand knowledge and excellent communication engagement
• Preferred experience with digital marketing

Accountabilities 

• Responsible for executing marketing spend according to company guidelines
• Brand Design
• Marketing and Vendor Marketing
• Relationship and Communication
• Reporting
• Events
• Projects
• General Admin

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Primary Objectives

Targets & Reviews

• Ensure that all set targets across profitability, reseller recruit, and reach are met across all product lines

Sales

• Proactively recruit new resellers to Rectron’s RCT-Cloud stack
• Call downs to new and dormant resellers
• Respond to quotes timeously and accurately
• Actively work with existing resellers to understand their business and to identify new opportunities to work with them on the cloud business
• Close all renewal and recurring sales, proactively making use of all vendor tools for information
• Assist colleagues in Johannesburg and nationwide with quote requests that come in
• Set clear and realistic deadlines with customers on service delivery goals
• Actively sell across the entire RCT-Cloud solution stack
• Work with the support team to assist customers with support queries as they arise
• Act as the internal team to the business development specialists
• Proactively quote on renewal and recurring billings – these can be tracked through information provided by manager, Microsoft as well as Explore.ms

Administrative & Planning

• Keep Rectron’s CRM systems up to date with regards to activities and pipeline. This must be managed on a weekly basis
• Submit an activity report once every two weeks, including details of key deals, wins and challenges
• Track individual contribution towards overall GP targets and reseller reach across all product sets
• Set an account plan for your customers, and work with manager on driving key activities that will help you to grow the business

RCT-Cloud Team Accountability

• Proactively assist colleagues where help is needed
• Nominate a team member as your backup for when you are not in the office
• Raise issues with colleagues as they arise, and work together to resolve those issues

Rectron’s teams

• Actively work with members of the Rectron sales team to upskill them in the field of cloud/software solutions
• Assist members of the Rectron sales team as requested
• Engage with Rectron’s broader teams to identify and manage opportunities

Rectron Events

• Assist in the execution of Rectron events
• Proactively follow up on leads arising from Rectron events

Training

• Proactively use vendor portals to complete training
• Feedback to manager on a quarterly basis on all completed training
• Attend training sessions as required (in person and online)
• Stay up to date on RCT Cloud vendor roadmaps – these will either be shared by Rectron product division, or are available publicly on vendor websites and blogs

General

• Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers
• Report problems back to manager
• Complete any work-related tasks as requested by your manager

Education/Qualification

• Minimum: Matric
• Technical or business degree or diploma an advantage
• Completion of certified Microsoft, Bitdefender, or Acronis exams as detailed below an advantage

Skills & Competencies

• Communication
• Organisation and self-management
• Problem solving
• Sales and pipeline management
• Microsoft 360

Experience (experience required for the job)

• 3+ years in an internal sales environment
• Must be willing to travel to clients, Partner or Vendors
• Experience with cloud/software solutions an advantage
• Proven record of achieving targets

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Primary Objectives:

• Work with allocated dealer base that is assigned.
• Activation of clients on the dealer base provided.
• Achieve call target on set dealer base.
• Assisting all customers with queries, quotes and orders.
• Managing dealer base to ensure customers are up to date with specials and promotions.
• Build good relationships with clients.
• Selling key components as required by management or PM.
• Send all orders timeously through to order processing.
• Assist with other job-related duties as and when required.
• General admin and upkeep of database or call campaign.
• General update and maintenance of all admin and filing
• Represent Rectron at trade exhibitions, events and demonstrations.
• Attend and complete online product training programmes and study and know the relevant product range.
• Any other miscellaneous duties will be added as the role grows.

Education/Qualification

• Matric or higher education in IT

Experience (experience required for the job)

• Minimum of 1-2 years’ IT or Technical experience or familiar with IT terms and technology
• Exceptional customer service experience
• Cold calling experience advantageous
• Proficient computer skills.

Skills & Competencies

• Strong people skills
• Strong communication skills
• Ability to work under pressure
• Ability to manage time
• Well-disciplined individual
• Accuracy
• Attention to Detail