Group SCM Business Process Management at Optimal Growth Technologies

Role Purpose

• Provide specialist support to stabilise, enhance, and scale the Group SCM Governance & Compliance capability across multi-market operations. This role ensures alignment to global policies and standards, and supports assurance readiness under the Three Lines of Defence (3LoD) model.
• The role owns the SAP Signavio SCM process architecture, completes post-migration clean-ups (ex-ARIS), drives documentation of key sourcing processes and decision matrices, and enables consistent, audit-ready control visibility across markets.

Key Responsibilities

Process Architecture & Tooling (SAP Signavio)

• Curate, maintain, and govern the Group SCM process repository in SAP Signavio, including process hierarchies, models, subprocesses, RACI, controls, risks, policies, and work instructions.
• Lead post-migration clean-up activities (ARIS Signavio), including de-duplication, naming standards, metadata management, version control, archiving, and reference taxonomy.
• Configure and enhance SCM governance dashboards (KPIs, control coverage, approval status, document currency), ensuring reporting automation where feasible.
• Liaise with Signavio platform support teams on technical issues, feature requests, and roadmap items impacting SCM use cases.

Governance, Policy & Controls Alignment

• Map SCM processes to global policies, minimum control standards, and Group governance frameworks, identifying gaps and remediation actions.
• Embed control objectives, ownership, execution frequency, and evidence requirements within process models and control libraries.
• Ensure end-to-end artefact consistency (policy process control evidence), including sourcing decision matrices and approval thresholds.

Market Enablement

• Drive targeted documentation sprints with market stakeholders to capture end-to-end sourcing processes, decision rights, and local regulatory requirements.
• Facilitate design workshops, approvals, and sign-offs; maintain a single source of truth within SAP Signavio.
• Support change management through published updates, release notes, training packs, and bite-sized enablement materials for first-line teams.

Assurance & Three Lines of Defence (3LoD)

• First Line: Enable markets with approved, current processes and embedded controls, ensuring practical guidance and evidence expectations are clearly defined.
• Second Line: Provide Group-level oversight dashboards, policy-to-control mapping, and monthly compliance posture reporting.
• Third Line: Maintain audit-ready documentation and traceability (policy process control evidence) to support internal and external audits and reduce repeat findings.

Reporting & Stakeholder Management

• Produce monthly consolidated reports on documentation currency, control coverage, remediation progress, and Signavio adoption.
• Track delivery against an agreed roadmap and KPI set; proactively escalate risks, blockers, and resource constraints.
• Engage regularly with Group Compliance, SCM leadership, market leads, and central governance stakeholders.

Key Deliverables

Stabilised SCM Repository

• 100% of in-scope processes migrated, standardised, approved, and version-controlled.
• Metadata governance applied (process owners, reviewers, renewal dates, control IDs).

Documented Priority Processes & Decision Matrices

• Signed-off end-to-end sourcing processes and decision/approval matrices (group-aligned, market-specific where required).

Controls & Policy Mapping

• Policy process control mapping library established.
• Defined evidence types and remediation log with owners and due dates.

Dashboards & Reporting

• Group SCM governance dashboard live (control coverage, overdue reviews, approval status, evidence completeness).
• Monthly executive and audit-ready reporting pack (concise KPIs with narrative).

Operating Standards & Handover

• SCM process governance playbook (modelling standards, governance workflow, review cycles, RACI, change control).
• Knowledge transfer and handover pack for the permanent role.

Success Metrics / KPIs

• Repository Currency: 95% of in-scope processes current and approved; zero critical duplicates.
• Control Coverage: 90% mapped to applicable policies; evidence defined for 85% of key controls.
• Market Sign-Offs: 100% of agreed priority processes and decision matrices approved in each target market.
• Assurance Readiness: No high-severity audit findings attributable to documentation or control mapping gaps.
• Cycle Time: 20 business days average from draft to final approval for priority artefacts.
• Adoption: 75% of named first-line users active in Signavio (last 60 days) per in-scope market.

Required Experience

• 5–8+ years experience in SCM governance, process architecture, or risk/compliance roles within large, multi-market organisations.
• Hands-on experience with SAP Signavio (or ARIS equivalent), including modelling standards, governance workflows, and dashboarding.
• Proven delivery of policy-to-control mapping and audit-ready documentation across multiple jurisdictions.
• Experience working in or with African and emerging markets is highly advantageous.
• Familiarity with global enterprise or telecom-scale governance frameworks preferred.