RCT Cloud Solutions Sales Specialist - External at Rectron South Africa

Primary Objectives

Targets & Reviews

• Ensure that all set targets across profitability, reseller recruit, and reach are met across all product lines

Sales

• Proactively recruit new resellers to Rectron’s RCT-Cloud stack
• Call downs to new and dormant resellers
• Respond to quotes timeously and accurately
• Actively work with existing resellers to understand their business and to identify new opportunities to work with them on the cloud business
• Close all renewal and recurring sales, proactively making use of all vendor tools for information
• Assist colleagues in Johannesburg and nationwide with quote requests that come in
• Set clear and realistic deadlines with customers on service delivery goals
• Actively sell across the entire RCT-Cloud solution stack
• Work with the support team to assist customers with support queries as they arise
• Act as the internal team to the business development specialists
• Proactively quote on renewal and recurring billings – these can be tracked through information provided by manager, Microsoft as well as Explore.ms

Administrative & Planning

• Keep Rectron’s CRM systems up to date with regards to activities and pipeline. This must be managed on a weekly basis
• Submit an activity report once every two weeks, including details of key deals, wins and challenges
• Track individual contribution towards overall GP targets and reseller reach across all product sets
• Set an account plan for your customers, and work with manager on driving key activities that will help you to grow the business

RCT-Cloud Team Accountability

• Proactively assist colleagues where help is needed
• Nominate a team member as your backup for when you are not in the office
• Raise issues with colleagues as they arise, and work together to resolve those issues

Rectron’s teams

• Actively work with members of the Rectron sales team to upskill them in the field of cloud/software solutions
• Assist members of the Rectron sales team as requested
• Engage with Rectron’s broader teams to identify and manage opportunities

Rectron Events

• Assist in the execution of Rectron events
• Proactively follow up on leads arising from Rectron events

Training

• Proactively use vendor portals to complete training
• Feedback to manager on a quarterly basis on all completed training
• Attend training sessions as required (in person and online)
• Stay up to date on RCT Cloud vendor roadmaps – these will either be shared by Rectron product division, or are available publicly on vendor websites and blogs

General

• Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers
• Report problems back to manager
• Complete any work-related tasks as requested by your manager

Education/Qualification

• Minimum: Matric
• Technical or business degree or diploma an advantage
• Completion of certified Microsoft, Bitdefender, or Acronis exams as detailed below an advantage

Skills & Competencies

• Communication
• Organisation and self-management
• Problem solving
• Sales and pipeline management
• Microsoft 360

Experience (experience required for the job)

• 3+ years in an internal sales environment
• Must be willing to travel to clients, Partner or Vendors
• Experience with cloud/software solutions an advantage
• Proven record of achieving targets