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  • Posted: Apr 25, 2025
    Deadline: Not specified
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  • Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seaml...
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    Temporary HR Administrator (Global) – Maternity Leave Relief (Temporary, 6-Month Contract)

    Reports To: Head of HR

    Genesis Analytics: A Quick Look

    • Genesis Analytics is an impact-driven consultancy with strong African roots and a global footprint spanning over 115 countries.   

    We're all about:

    • A deep understanding of the African context.   
    • Bringing a global perspective to opportunities and challenges in Africa and other emerging markets.   
    • Unlocking value for our clients and society.   
    • Delivering impactful solutions and driving meaningful change.   
    • Our work focuses on supporting change in the "Young World" (Africa, the Middle East, South, and parts of Southeast Asia) through transitions like:   
    • Economic reconfiguration for youth.   
    • Ensuring youth health and well-being.   
    • Enabling a just climate transition.   
    • We're committed to doing more than just economic consulting. We prioritise people and the planet. Our culture is built on strong values like openness, inclusivity, compassion, and respect. 
    • We operate across various industries (think financial services, health, climate finance, etc.) and partner with a range of clients in the public, private, and donor sectors.   

    The Group Services Practice: What’s What

    • Here at Genesis Analytics, our HR team is part of the Group Services Practice. Group Services, in general, includes departments like Finance, IT, Marketing & Communications – basically, the teams that keep things running smoothly so our consultants can do their thing.   
    • Our HR team is crucial – we support the global organisation by managing the employee lifecycle and making sure Genesis Analytics is a great place to work.   

    What we do:   

    • Attract, develop, and retain top talent.   
    • Oversee recruitment and selection.   
    • Manage employee onboarding and offboarding.   
    • Handle employee relations.   
    • Implement performance management.   
    • Facilitate learning and development.   
    • Administer employee benefits.   
    • Ensure legal compliance.   
    • The Temporary HR Administrator will be a key support player in all of this.   

    Requirements

    Temporary HR Administrator: The Role

    • This is a fixed-term contract for a Temporary HR Administrator to join the HR team within the Group Services Practice at Genesis Analytics, from 1 June 2025 to 31 December 2026.
    • This temporary role is designed to provide administrative support to the HR team, ensure the smooth running of our processes, and contribute to a positive employee experience. You will assist with various HR functions, helping the team operate effectively.
    • This vacancy has been created to support the HR function during a permanent staff member's maternity leave period.

    What You'll Be Doing

    As a Temporary HR Administrator, you'll be responsible for a range of tasks, including but not limited to:   

    • Global Employee Onboarding and Offboarding: Assisting with getting new hires settled in (contracts, induction, orientation). Also, managing the admin side of employee departures (processing paperwork, ensuring a smooth exit). Keeping employee records and HR databases up to date, including our global org chart. 
    • Global Record-Keeping and HR System Management: Keeping personnel files (physical and digital) organised, accurate, and confidential. Ensuring HR systems are updated with employee data (personal info, employment history, benefits etc.). Helping with HR reports and basic data analysis.   
    • Benefits Administration Support: Assisting employees with benefits enrollment and changes. Answering employee queries about medical aid, retirement funds/contributions, and leave policies. Assisting with other employee benefits admin as needed.   
    • General HR Admin Support: Being the first point of contact for HR-related questions from globally based employees. Preparing HR correspondence, memos, and announcements. Scheduling meetings and other HR appointments. Assist with B-BBEE and any FASSET reporting requirements. Organising HR events where needed. Providing other admin support to the HR team as required.   
    • Payroll processing: Process payroll accurately includinging all remuneration, leave, absences, bonuses, deductions, benefits, taxes, etc. Ensure compliance with labour laws, tax authorities, and other statutory regulations. Manage all payroll-related data securely and address employee payroll queries. Payroll processing is across South Africa, UK, Kenya and Employer of Record.

    What You Need

    To be the successful Temporary HR Administrator, you'll need:   

    Required Skills:

    • Solid experience as an HR Administrator.
    • Proven experience with Sage300 HR software.
    • Sage Intacct knowledge and experience will be a definite advantage.
    • Proficiency in Google Business Suite (Google Docs, Sheets, Slides, Mail and Calendar) is essential.    
    • Good understanding of basic labour laws and HR best practices - global experience a distinct advantage.   
    • Excellent organisational skills and ability to prioritise.   
    • Strong attention to detail and accuracy.   
    • Excellent communication and interpersonal skills (written and verbal).   
    • Ability to handle confidential info with discretion.   
    • Problem-solving skills and a proactive approach.   
    • Ability to interact professionally with all levels of the organisation and build relationships across the business
    • Ability to collaborate in a team environment, but also to work independently and bring your own thoughts and ideas to the table
    • Comfortable representing the HR team to the wider business in a professional manner  

    Qualifications and Education: 

    • A Bachelor's degree in Human Resources, Business Administration, or a related field.   
    • HR certifications are a bonus.     

    Desired Experience: 

    • 3 - 6 years of HR admin experience, ideally in a fast-paced professional services environment.   
    • Experience with employee onboarding and offboarding in a global setting.   
    • Familiarity with benefits administration and HR record-keeping.     

    The Contract

    • Duration: Fixed-term contract from 1 June 2025 to 31 December 2026.   
    • Nature: Temporary/interim.   

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