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  • Posted: Apr 25, 2025
    Deadline: Not specified
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  • Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seaml...
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    Data Clerks - Primary Data Intelligence (South Africa)

    ABOUT THE OPPORTUNITY

    • Genesis Primary Data Intelligence (PDI) is recruiting Data Clerks to assist with handling research samples and data collection forms for the Enhanced Antenatal HIV Sentinel Survey (ANCHSS 2025) and the HIV Recency and Repeat Testers Survey at the National Institute of Communicable Diseases (NICD) in Johannesburg, Gauteng. The roles are based at the NICD in Johannesburg, with one role available on site in Durban. 
    • ANCHSS 2025 aims to track the UNAIDS fast-track targets among adolescent girls and young women (AGYW) (15-24 years) and reproductive age women (15-49 years), particularly focusing on the targets set for 2021-2026 on the latest global AIDS strategy. This includes estimating (before and during pregnancy) the coverage of HIV testing, antiretroviral therapy (ART), viral suppression, pre-exposure prophylaxis (PrEP) and sexual and reproductive health (SRHR) services. The HIV Recency and Repeat Testers study aims to assess the acceptability and feasibility of integrating laboratory-based HIV recency tests into routine HTS in public sector health facilities located in the three District in KwaZulu-Natal, to estimate the proportion of recent infections among newly diagnosed PLHIV using recent infection testing algorithms (RITAs), and to describe among patients presenting for HIV testing, demographic and health service-related factors associated with previous HIV testing/diagnosis history, and recent and long-term testing on the RITA.

    The expected responsibilities of the Data Clerk can include the following, which may differ depending on area of allocation:

    • Manage receipt of study specimens and data collections forms, and ensure these are all matched and accounted for
    • Check data collection forms for completeness or discrepancies
    • Capture sample information on laboratory information systems
    • Centrifuge samples and store in racks in preparation for laboratory testing 
    • Scan data collection forms
    • Review scanned forms to ensure forms are captured correctly
    • Some manual data entry may be required for forms that cannot be scanned
    • Ensure basic housekeeping in own working area, including suitable cleaning and prepapration of equioment according to set standard operating procedures. 
    • The advertised role is based on site and there is no option for remote working. A number of roles are based at the National Institute for Communicable Diseases (NICD) in Sandringham, Johannesburg, Gauteng. There is also one role available at the National Health Laboratory Service laboratory in the Inkosi Albert Luthuli Central Hospital in Durban, KwaZulu-Natal.
    • Important note: While the candidates will be contracted through Genesis, this opporutnity is tied to a specific client and project.

    Requirements

    You are likely to have:

    • Must have an NQF 5 or 6 qualification or Bachelor's degree, a certified laboratory assistant would be an advantage
    • Previous experience in research, clinical trials, or laboratory admin would be an advantage
    • Strong administrative skills and attention to detail are required 
    • Strong communication skills are required
    • Strong interpersonal skills required
    • Computer literacy required
    • Ability to work as part of a team and in a high-pressure environment is required 

    go to method of application »

    Temporary HR Administrator (Global) – Maternity Leave Relief (Temporary, 6-Month Contract)

    Reports To: Head of HR

    Genesis Analytics: A Quick Look

    • Genesis Analytics is an impact-driven consultancy with strong African roots and a global footprint spanning over 115 countries.   

    We're all about:

    • A deep understanding of the African context.   
    • Bringing a global perspective to opportunities and challenges in Africa and other emerging markets.   
    • Unlocking value for our clients and society.   
    • Delivering impactful solutions and driving meaningful change.   
    • Our work focuses on supporting change in the "Young World" (Africa, the Middle East, South, and parts of Southeast Asia) through transitions like:   
    • Economic reconfiguration for youth.   
    • Ensuring youth health and well-being.   
    • Enabling a just climate transition.   
    • We're committed to doing more than just economic consulting. We prioritise people and the planet. Our culture is built on strong values like openness, inclusivity, compassion, and respect. 
    • We operate across various industries (think financial services, health, climate finance, etc.) and partner with a range of clients in the public, private, and donor sectors.   

    The Group Services Practice: What’s What

    • Here at Genesis Analytics, our HR team is part of the Group Services Practice. Group Services, in general, includes departments like Finance, IT, Marketing & Communications – basically, the teams that keep things running smoothly so our consultants can do their thing.   
    • Our HR team is crucial – we support the global organisation by managing the employee lifecycle and making sure Genesis Analytics is a great place to work.   

    What we do:   

    • Attract, develop, and retain top talent.   
    • Oversee recruitment and selection.   
    • Manage employee onboarding and offboarding.   
    • Handle employee relations.   
    • Implement performance management.   
    • Facilitate learning and development.   
    • Administer employee benefits.   
    • Ensure legal compliance.   
    • The Temporary HR Administrator will be a key support player in all of this.   

    Requirements

    Temporary HR Administrator: The Role

    • This is a fixed-term contract for a Temporary HR Administrator to join the HR team within the Group Services Practice at Genesis Analytics, from 1 June 2025 to 31 December 2026.
    • This temporary role is designed to provide administrative support to the HR team, ensure the smooth running of our processes, and contribute to a positive employee experience. You will assist with various HR functions, helping the team operate effectively.
    • This vacancy has been created to support the HR function during a permanent staff member's maternity leave period.

    What You'll Be Doing

    As a Temporary HR Administrator, you'll be responsible for a range of tasks, including but not limited to:   

    • Global Employee Onboarding and Offboarding: Assisting with getting new hires settled in (contracts, induction, orientation). Also, managing the admin side of employee departures (processing paperwork, ensuring a smooth exit). Keeping employee records and HR databases up to date, including our global org chart. 
    • Global Record-Keeping and HR System Management: Keeping personnel files (physical and digital) organised, accurate, and confidential. Ensuring HR systems are updated with employee data (personal info, employment history, benefits etc.). Helping with HR reports and basic data analysis.   
    • Benefits Administration Support: Assisting employees with benefits enrollment and changes. Answering employee queries about medical aid, retirement funds/contributions, and leave policies. Assisting with other employee benefits admin as needed.   
    • General HR Admin Support: Being the first point of contact for HR-related questions from globally based employees. Preparing HR correspondence, memos, and announcements. Scheduling meetings and other HR appointments. Assist with B-BBEE and any FASSET reporting requirements. Organising HR events where needed. Providing other admin support to the HR team as required.   
    • Payroll processing: Process payroll accurately includinging all remuneration, leave, absences, bonuses, deductions, benefits, taxes, etc. Ensure compliance with labour laws, tax authorities, and other statutory regulations. Manage all payroll-related data securely and address employee payroll queries. Payroll processing is across South Africa, UK, Kenya and Employer of Record.

    What You Need

    To be the successful Temporary HR Administrator, you'll need:   

    Required Skills:

    • Solid experience as an HR Administrator.
    • Proven experience with Sage300 HR software.
    • Sage Intacct knowledge and experience will be a definite advantage.
    • Proficiency in Google Business Suite (Google Docs, Sheets, Slides, Mail and Calendar) is essential.    
    • Good understanding of basic labour laws and HR best practices - global experience a distinct advantage.   
    • Excellent organisational skills and ability to prioritise.   
    • Strong attention to detail and accuracy.   
    • Excellent communication and interpersonal skills (written and verbal).   
    • Ability to handle confidential info with discretion.   
    • Problem-solving skills and a proactive approach.   
    • Ability to interact professionally with all levels of the organisation and build relationships across the business
    • Ability to collaborate in a team environment, but also to work independently and bring your own thoughts and ideas to the table
    • Comfortable representing the HR team to the wider business in a professional manner  

    Qualifications and Education: 

    • A Bachelor's degree in Human Resources, Business Administration, or a related field.   
    • HR certifications are a bonus.     

    Desired Experience: 

    • 3 - 6 years of HR admin experience, ideally in a fast-paced professional services environment.   
    • Experience with employee onboarding and offboarding in a global setting.   
    • Familiarity with benefits administration and HR record-keeping.     

    The Contract

    • Duration: Fixed-term contract from 1 June 2025 to 31 December 2026.   
    • Nature: Temporary/interim.   

    go to method of application »

    Temporary HR Intern (Global) – Maternity Leave Relief (Temporary, 6-Month Contract)

    Reports To: Head of HR

    Genesis Analytics: A Quick Look

    • Genesis Analytics is an impact-driven consultancy with strong African roots and a global footprint spanning over 115 countries.   

    We're all about:

    • A deep understanding of the African context.   
    • Bringing a global perspective to opportunities and challenges in Africa and other emerging markets.   
    • Unlocking value for our clients and society.   
    • Delivering impactful solutions and driving meaningful change.   
    • Our work focuses on supporting change in the "Young World" (Africa, the Middle East, South, and parts of Southeast Asia) through transitions like:   
    • Economic reconfiguration for youth.   
    • Ensuring youth health and well-being.   
    • Enabling a just climate transition.   
    • We're committed to doing more than just economic consulting. We prioritise people and the planet. Our culture is built on strong values like openness, inclusivity, compassion, and respect. 
    • We operate across various industries (think financial services, health, climate finance, etc.) and partner with a range of clients in the public, private, and donor sectors.   

    The Group Services Practice: What’s What

    • Here at Genesis Analytics, our HR team is part of the Group Services Practice. Group Services, in general, includes departments like Finance, IT, Marketing & Communications – basically, the teams that keep things running smoothly so our consultants can do their thing.   
    • Our HR team is crucial – we support the global organisation by managing the employee lifecycle and making sure Genesis Analytics is a great place to work.   

    What we do:   

    Attract, develop, and retain top talent.   

    • Oversee recruitment and selection.   
    • Manage employee onboarding and offboarding.   
    • Handle employee relations.   
    • Implement performance management.   
    • Facilitate learning and development.   
    • Administer employee benefits.   
    • Ensure legal compliance.   
    • The Temporary HR Intern will be a key support player in all of this.   

    Requirements

    HR Intern: The Role

    • This internship offers a unique opportunity to gain practical experience in Human Resources. You'll support the HR team with various tasks and learn the ins and outs of HR in a professional setting.

    What You'll Be Doing

    As an HR Intern, your duties will include:

    • Shadowing: Observing and learning from the HR Administrator to understand their daily tasks and responsibilities.
    • Payroll and HRIS Systems: Learning and practising how all payroll and HRIS (Human Resources Information System) systems work.
    • Payroll Input Processes: Learning and being involved in the processes in inputting payroll data.
    • Leave Audits: Doing monthly leave audits between SAGE and Sage Intacct.
    • Staff Lists and Organograms: Maintaining staff lists and preparing organograms monthly.
    • Global Contracting: Learning about and creating various types of employment contracts
    • Reports: Assisting in managing data for various reports, such as Quarterly STATS SA reporting requirements
    • Employment Letters: Assisting with confirmation of employment letters.
    • Invoices: Capturing invoices into Sage Intacct.
    • HR Events/Travel: Planning any HR events and travel arrangements.
    • Ad Hoc Projects and Data: Assisting with ad hoc projects and data management.

    What You Need

    • Experience: 1-2 years of previous experience in an HR environment is a definite requirement.
    • Qualifications: A degree or diploma in Human Resources or a related field is preferred.

    Skills:

    • Good communication skills (written and verbal).
    • Strong attention to detail.
    • Organisational skills.
    • Comfortable with data/numbers.
    • Ability to work as part of a team.
    • Proficiency in Google Business Suite (Google Docs, Sheets, Slides, Mail and Calendar) would give you a head start, alternatively, the ability to learn this quickly.
    • Ability to handle confidential information.
    • Proactive and willing to learn.

    Method of Application

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