Territory Account Manager at Uber

We are moving a mile a minute to make sure that Uber users, partner restaurants, and partner drivers are able to experience the magic of Uber Eats. The Account Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in the territory - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.

What You’ll Do

• Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that’s making sure they received what they ordered or they’re receiving it when they expect it.
• Growth: Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (eg. dark kitchens) or growing same-location sales (eg. effective marketing, menu optimisation).
• Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
• Commercial Management: Lead commercial discussions with enterprise partners to build sustainable long-term partnerships.
• Partner with internal teams: Work closely with stakeholders in internal teams (eg. Courier Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.