Test Manager - Pretoria - Centurion at Financial Intelligence Centre (FIC)

JOB PURPOSE:

Manage software testing functions to ensure compliance with technical and user specifications for business applications and services.

KEY PERFORMANCE AREAS:

•  Develop and implement test strategy for the organisation.
•  Select and develop functional and integration testing techniques to ensure the systems meet the requirements of the Test Team and/or service providers.
•  Manage, plan, organise, and support test plans creation and procedures for functional testing, system, and integration levels.
•  Design and customise integration tests, identify open issues in the software development lifecycle.
•  Design and implement defect tracking and correction procedures for the tested applications.
•  Develop procedures for test cases for automation, result analysis and reporting.
•  Determine and implement testing environment requirements and tools. 
•  Collaborate with project managers and relevant stakeholders (participating in JAD sessions, escalating deviations from plans), including ICT operations teams (for custom-built solution or maintenance testing) to plan, manage, and control testing of applications.
•  Ensure all testing results are documented, easily communicated, accessible and understandable to stakeholders. 
•  Manage risks, apply risk-based testing, measure, and monitor progress during each test stage to ensure the application quality meets or exceeds expectations. 
•  Implement a risk management process for testing activities to identify, assess, and mitigate software applications and related risks.
•  Determine and apply the appropriate test measurements, quality and metrics in the software products and for the Testing Team.
•  Comply with appropriate standards and change control procedures to maintain the integrity of the overall system functionality and reliability.
•  Creates templates for document-management systems, ensuring that documentation complies with customers, technical and ICT application development process needs and that existing documents are valid and up to date.
•  Regularly review and update testing strategy and plans to align with any changes in governance guidelines.
•  Optimise resource allocation in testing projects, considering governance constraints and guidelines.

MANAGEMENT:
Planning and organising

•  Directly plans and reports on testing function outputs; Identifies any possible deviations and problems which will affect output and develops and implements alternative plans.
•  Develops and plans functional testing function quarterly plans in line with the area’s annual targets.
•  Reports on work plans - achievement of quantity, quality, and time targets.
•  Prepare and report on budget and expenditure.

Resources management

•  Manage allocated resources to ensure effective and efficient delivery.
•  Makes recommendation on resources and budgetary requirements for annual planning purposes.
•  Controls costs through effective management of principle business or operating process variables.
•  Operationalises plans and deploys resources to meet clearly calculated plans and objectives over a typical bi-annual horizon.

Delivery and success

•  Develop and execution of delivery plans within policy, precedent, and standards to achieve objectives and reporting on achievements in terms of work plans as and when required.
•  Makes changes to improve performance and reduce risk.
•  Anticipates and resolves problems to ensure targets are achieved within agreed deadlines and standards.

PEOPLE MANAGEMENT:

•  Manage subordinates’ day to day activities and provide guidance and direction.
•  Manages the performance and conducts reviews of the subordinates.
•  Supports retention of key skills and talent.
•  Provides input into succession plans for key positions. 
•  Manages the development and career growth of staff. 
•  Coaches and counsels subordinate. 

EDUCATION, SKILLS AND EXPERIENCE:

•  A relevant university IT degree or a related equivalent qualification or experience.
•  ISTQB Advanced Test Manager/ Expert level or CSTE (Certified Software Test Engineer) or ISEB qualification or similar
•  Minimum 7 years of experience in various testing methodologies, including functional testing, regression testing, integration testing and usability.
•  Minimum 5 years’ experience in agile, waterfall or hybrid software development environment. 
•  Minimum 5 years’ experience in Microsoft Azure, Microsoft 365 services including SharePoint, Teams Collaboration Software Tools. 
•  Minimum 3 years knowledge and experience with software testing tools, i.e. Quality Centre, Quick Test Professional, Unified Functional Testing.
•  Minimum 3 years knowledge of executing automation scripts.
•  Minimum 3 years knowledge in Component Integration Testing/ System Testing, System Integration Testing, Regression Testing and User Acceptance Testing.
•  3 years management experience.