Trade Support Officer at Absa South Africa

Job Summary

To support the cash equity trading business ensuring an effective pre- and post trade execution, control, reporting and query resolution service to Institutional clients, Fund Administrators, Hedge Funds and our Front Office traders.
Job Description

Accountability – Block Trade Allocations 40%

• Receive and/or chase up clients for allocation instructions of executed trades. Confirm brokerage, price and nominal per allocation instructions to block trades executed by ACS Trades /DMA on behalf of client. Daily allocation of client bulked trades as per instructions from clients via ftp or manual upload to BDA Allocations, amendments/deal adjustments according to the timelines/deadlines as per the JSE Rules and Directives Assisting Front office traders in rolling out an effective process re trade reporting to backoffice and trade amendments management 2

Accountability – Trade Confirmation & Matching 15%

• Capturing confirming trade economic via one of the matching engines (Perfix and Omgeo) Daily Client confirmation Reporting Chasing up non affirmations in matching engine confirmations with clients and or mismatches. Resolve disagreements of trade economics with ACS dealers and or clients. Print, check & email brokers notes on a daily basis using Digibroker Confirmations sent out according to the timelines/deadlines as per the JSE Rules and Directives Accountability – Customer Support 20% 
• Liaising and communicating with Client traders/trade support and ACS traders. Maintaining and excellent relationship with both ACS Traders as well as client contacts. General BDA queries to assist Traders with queries and trade amendments.

Accountability – MIS Reporting and Reconciliation 15%

• Reconciliation/Balancing of allocated trades per client instructions to ACS trader executed trades. Exceptions (over, under allocation) escalated to Trader for further action. Preparation of trade amendment KRIs and Misdeal KRIs for review by management Daily reporting of misdeal positions and misdeal P+L to Traders. Weekly Reporting of Option Delta P+L as per BDA.

Accountability – Client On Boarding Support 10%

• Accurate and complete capture of all required static information on BDA to load new trading/sub accounts for clients. Validating client SSIs with settlement agents via BDA, prior to trade booking. If no confirmation from settlement agent, follow up with client admin regarding additional details and/ no validation of SSI details. Linking client account to swift confirmation messaging, if requested by client.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)