Traffic Manager at Sun International

Job Description

• SunBet is looking for an experienced and highly organised Traffic Manager to join its Creative Services team. The successful candidate will be responsible for coordinating incoming marketing requests, managing creative briefs and overseeing the workflow of creative projects from initial briefing through to final delivery.
• This role serves as the central point of contact between the SunBet Marketing team and internal creative resources, ensuring that projects are appropriately briefed, allocated, prioritised and delivered within agreed timelines, brand standards and quality requirements.
• The ideal candidate will bring strong project coordination, stakeholder management and organisational skills, with the ability to manage competing priorities, streamline creative processes and support the consistent delivery of high-quality marketing content.

Core Behavioural & Technical / Proficiency Competencies

Core Behavioural Competencies

• Continuous Improvement
• Integrity
• Teamwork
• Collaboration
• Transparency
• Adaptability
• Problem-Solving
• Customer Centricity
• Lifelong Learning
• Respect for Diversity

Technical / Proficiency Competencies

• Creative Traffic Management
• Marketing Project Coordination
• Creative Workflow Management
• Project Planning & Scheduling
• Resource Allocation & Capacity Planning
• Creative Brief Development
• Campaign Planning & Execution
• Asana or Similar Project Management Tools
• Stakeholder & Supplier Management
• Creative Production Processes
• Quality Assurance & Brand Compliance
• Content Coordination
• Copywriting
• Time & Resource Utilisation Tracking
• Budget Awareness & Financial Acumen
• Advanced Microsoft Office Suite
• Reporting & Project Status Tracking
• SLA Management
• Process Improvement & SOP Development
• Strong Written & Verbal Communication

Job Requirements

Qualifications

• 3-year Degree or Diploma in Marketing, Communications or Journalism [Required]

Experience

• Minimum 5 years' experience in project coordination and traffic management within the creative industry [Required].
• Experience managing creative workflows, project schedules and competing marketing deliverables.
• Experience coordinating creative teams, managing briefs and monitoring project timelines.
• Experience working with Asana or a similar project management platform.
• Experience engaging internal stakeholders, creative suppliers and external service providers.
• Exposure to creative production, content development, brand management and campaign delivery.
• Strong proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Demonstrated ability to work effectively under pressure, prioritise competing deadlines and resolve workflow challenges.

Additional Requirements

• Willingness to travel to business units on a regular basis.
• Availability to work outside normal business hours when operationally required, including weekends and public holidays.
• Strong attention to detail, organisational skills and the ability to remain calm and assertive under pressure.

Key Areas of Responsibility

• Serve as the central point of contact for incoming marketing requests and creative briefs from the SunBet business.
• Translate marketing requests into clear, actionable creative briefs and allocate tasks to the appropriate team members.
• Coordinate and manage creative projects using Asana or a similar project management platform.
• Develop and maintain project plans, campaign calendars, production schedules and delivery timelines.
• Prioritise incoming work requests and coordinate resource allocation to optimise creative team capacity.
• Maintain daily project status reports and monitor progress against agreed deliverables and deadlines.
• Coordinate campaign activities and ensure creative outputs are aligned with business requirements and brand standards.
• Facilitate communication between marketing stakeholders, creative teams and external suppliers.
• Identify workflow challenges, project delays and resource constraints, escalating risks and recommending solutions.
• Coordinate creative reviews, stakeholder feedback and approval processes.
• Conduct quality assurance checks on creative materials before final presentation, publication or production.
• Monitor time tracking, resource utilisation and project performance against agreed service levels.
• Coordinate external creative resources, including freelance designers, photographers, illustrators and production suppliers.
• Support creative production activities, including stock image sourcing, print production and final artwork preparation.
• Facilitate daily and weekly project status meetings, documenting key decisions, deliverables and outstanding actions.
• Develop and maintain creative workflow processes, standard operating procedures, templates and supporting documentation.
• Drive continuous improvement in creative traffic processes to enhance efficiency, collaboration and delivery quality.