Trainee Call Centre Agent-3 at Old Mutual September, 2020

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- Trainee Call Centre Agent-3 at Old Mutual
- View Jobs in Banking / Financial Services / View Jobs at Old Mutual
Posted: Sep 30, 2020

Deadline: Oct 6, 2020
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Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.

Trainee Call Centre Agent-3
- Job Type Full Time
- Qualification Matric
- Experience 2 - 3 years
- Location Western Cape
- City Cape Town
- Job Field Customer Care, Success and Service
Job Description
- Deals with client queries via telephone in adherence with Call Centre standards under supervision.
- Escalate complex queries to more senior agents.
- Takes inbound calls and shares relevant information with assistance and on the job coaching.
- Finalises calls at point of contact where possible.
- Learner to Moderate level of technical knowledge.
- Limited multi skilling across product and process relevant to the business area.
Skills and Experience
- 2-3 years work experience
Education
- Matriculation Certificate (Matric) (Required)
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Method of Application

Interested and qualified? Go to Old Mutual on oldmutual.wd3.myworkdayjobs.com to apply

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Trainee Call Centre Agent-3 at Old Mutual

Trainee Call Centre Agent-3

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Trainee Call Centre Agent-3 at Old Mutual

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