Trainee: Internal Sales at eMedia Investments

The Purpose of the Role:

The individual in the role is required to assist the Internal Sales Team with placement of advertising time/slots to existing and potential clients within assigned company processes.  Furthermore, the intern would be required to ensure deliverables are available for play out across all channels.  

Key Deliverables:

• Application Management and Administration
• Providing effective and efficient service to internal team members and existing and potential clients.
• Assisting with the maintaining and administering of daily incoming client orders and flighted applications across platforms.
• Recommending alternative spots/programming to clients (upselling applications) to secure revenue.
• Processing client order applications.
• Issuing order confirmation to clients for billing purposes and obtain client confirmation.
• Issuing client contracts and ensure accuracy.
• Ensuring application changes are documented. and re-issuing order confirmation when needed.
• Loading flighting codes and ensure the material is delivered to the Transfers department to ensure timeous playout.
• Checking schedules continuously to ensure correct material is flighted.
• Issuing availability reports and certificates for flighted promotions when requested.
• Adhering to set internal and external policies to limit overbooking.
• Maintaining good relationships with external sales executives and other relevant stakeholders.

Capture Quality Data

• Obtaining information, checking for accuracy and capturing data.
• Filing documents per departmental procedure.

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.

Key Performance Indicators:

• Maintaining and administering daily incoming client order and flighted applications across platforms.
• Recommending alternative spots/programming to clients (upselling applications) to secure revenue.
• Processing client order application.
• Issuing order confirmation to clients for billing purposes and obtain client confirmation.
• Issuing client contracts and ensure accuracy.
• Ensuring application changes are documented. and re-issuing order confirmation when needed.
• Loading flighting codes and ensure the material is delivered to ensure timeous playout.
• Adhering to set internal and external policies to limit overbooking.
• Issuing availability reports and certificates for flighted promotions when requested.
• Filing documents per departmental procedure.
• Complying with work rules, standards and methods and taking care to minimise waste. 

Requirements

Minimum Requirements of the Role:

• Qualifications - Bachelors Degree in Media Studies
• Experience - 1 year in Advertising / Sales
• Technology Proficiency - Basic Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) 
• Language Proficiency - Advanced English