Trainer at AVI Limited

We are seeking a passionate and skilled Ciro Trainer to join our team in Cape Town. This role is pivotal in delivering top-tier barista training and supporting our mission to cultivate exceptional coffee professionals.

Key Outputs:

Conduct Barista training across all modules for both internal and external customers

• Using knowledge and skill of coffee to effectively train customers and internal staff
• Knowledge off all courses offered by Ciro and how to affectively train them
• Ensure training plan for internal staff as per HO directive is carried out
• Suggest updates and/or changes to training material
• Ensure training is done both onsite and classroom
• Management of training budgets as per guidelines set out by HO

Event planning and execution

• Liaise with sales team on event requirements weekly
• Plan and manage all event stock
• Ensure events are invoiced and managed

Effectively conduct assessments on trainees

• Timeously assessing all trainees once training is completed
• Effective and fair assessments of all trainees in line with Ciro training guidelines
• Proper follow up and feedback on all assessments done

Work closely with the sales consultants for CIRO’s customers – specific needs in training and events

• Weekly meetings with sales team on feedback and planning of customer training
• Know and understand the needs of customers and how to train on the required products effectively
• Make suggestions on possible menu development and ideas
• Plan and manage events and customer tastings

Manage and maintain training centre and equipment

• Daily cleaning and maintenance on all equipment
• Weekly count of all equipment, crockery and stock
• Order and manage stock requirements for training and events
• Timeous reporting of any breakdowns or issues within the training centre
• Daily cleaning and maintaining of training centre
• Effectively manage BUP training program for completion in the given timelines

Driving Training Income

• Ensuring invoices for training are issued and paid, driving growth and meeting training budget requirements

Experience:                                                                    

• 3-5 years as a senior barista leading and developing new team members
• Coffee diploma or relevant SCA courses

Qualifications:

• Diploma / Qualification in coffee or training

Additional Requirements:

• Proficient in MS Office
• Extensive knowledgeable of coffee, coffee menus and products
• Ability to maintain various coffee equipment
• Manage the Barista Upliftment Programme
• Dynamic presentation skills
• Understands the origin of coffee, preparation from espresso machines, FABS and alternative brewing methods
• Able to demonstrate the different products and offering to customers as well creation of new drinks
• Maintain and manage all training equipment through delegation, training and leadership.

Deadline:25th July,2025