Training Administrator at Empact Group

Overview:

• We are looking for a proactive, highly organised administration professional to join our P&D department and be responsible for the general administration within the Training Department.
• This role will provide support to the greater P&D team through the efficient-running of the Training Department and all administration related thereto.

Requirements:

• Knowledge/experience in Skills Development administration - essential
• 2 years previous experience in administration equivalent role
• Strong computer literacy skills (Microsoft Office)
• Strong administration skills
• Learner Management System knowledge – advantageous
• Planning, organising & time management skills
• Customer service skills and communication skills
• Good phone etiquette
• Liaise with stake holders in accordance too mandate
• Self-motivated and able to adapt to changing environment
• Work well under pressure

 Key Tasks:

Coordinate daily training events:

• Welcome learners
• Coordinate tea and lunch breaks
• Assist/deal with learner queries
• Answering phone calls
• Maintaining and updating manual and computerised filing and registration systems
• Booking external training and admin related tasks
• Assist in compiling and preparing reports and documents related to skills development/training activities
• Provide administration support to the Regional Coordinator, Facilitators, Assessors and Moderators
• Assist with Learnership administration
• Assist with any other Skills Development administration (mandatory grant submissions, BBBEE reporting, etc.)
• Prep administrative documents as per the QMS requirements
• File relevant documentation, attendance registers, day to day training and other documents related to training.
• Assisting in screening CVs and interviewing employed and unemployed learners for SETA funded Learnerships/Interventions
• Assist/register learners on SETA systems. Comply with SETA QA requirements

Closing Date 02 October 2026