For the past 50 years, KFC Mzansi has brought you the great tasting chicken you know and love.
The Colonel was all about doing things the right way, his perfectly crafted Original Recipe chicken and its secret recipe of 11 herbs and spices has become famous all over the world, and today we have over 900 restaurants across South Africa, all here to serve you.
We are part of Yum! Brands who is focused on building KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill to be the world’s most loved, trusted and fastest growing restaurant brands.
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Conducts Restaurant Orientation on the starting date of each new team member or facilitates the Orientation, in-store, via the Learning Zone.
Train, coaches and certifies Team Members
Completes training evaluations to assess the retention of knowledge
Responsible for delivery of training to bridge performance gaps
Facilitates New Product Training as per the KFC marketing calendar
Biannual assessments for all employees must be done to re-assess knowledge
Assess additional training needs of restaurant and discuss with the Training Manager and/or RGM
Learner Assessments completed on every Team Member twice a year.
Track and report on training outcomes
Provide feedback to programme participants and management, where applicable
Evaluate and make recommendations on training material and methodology, as and when required
Maintain employee training records
Requirements
Clean discipline record for the last six months – added advantage
Ability to speak, read and write English fluently
Numeracy Proficiency & Computer Skills – Fluent in MS Office, i.e. MS Word, MS Excel, MS PowerPoint and MS Outlook
Presentation skills and written communication as well as oral communication skills
Incumbent must possess an understanding of the learning process as applied to in-store training
Ability to require knowledge of and handle participative training techniques as used in the KFC system
Planning and Organizing – The capacity to arrange the availability and allocation of resources, the utilization of control systems as well as the delegation and co-ordination of tasks and duties of individuals and groups. To plan, prioritize and systemize the action in line with required resources
Coaching – The capacity to develop followers by providing them with clear and simple instructions, demonstrations, and explanations and systematically exposing them to planned but increasingly challenging tasks
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