Training Officer Intern at Proconics

Purpose of the position:

• To support the Training and Development function by assisting with training coordination, administration, record keeping, reporting, and ensuring effective implementation of learning and development initiatives within the organisation.

Qualifications/Experience:

• Diploma or Certificate in Human Resources, Human Resource Development, Training & Development, or Administration.
• 0–2 years’ experience in training administration, HR support, or learning and development environment.
• Strong Microsoft Office knowledge, particularly Excel and Outlook.

Required Outputs and Responsibilities:

Training Administration

• Assist with scheduling and coordinating training sessions, workshops, and inductions
• Maintain training calendars and training attendance registers
• Capture training records on internal systems and databases
• Prepare training materials, packs, and attendance certificate

Learning & Development Support

• Support implementation of training and development programmes
• Liaise with employees, facilitators, and service providers regarding training arrangements
• Assist with booking training venues and logistics
• Ensure all training documentation is accurately completed and filed

Data Capture & Record Keeping

• Maintain employee training records and learning history
• Update training matrices and skills databases
• Ensure all training documentation is stored electronically and physically where required
• Maintain confidentiality of employee information and records

Compliance & Reporting

• Assist with capturing and tracking mandatory training compliance
• Monitor expiry dates for certificates and licenses where applicable
• Prepare monthly training reports and statistics
• Support skills development and audit preparation processes

Excel & System Administration

• Maintain training registers and reports in Microsoft Excel
• Use Excel tools such as:
• Data validation
• Conditional formatting
• Basic formulas (IF, VLOOKUP/XLOOKUP)
• Filters and pivot tables
• Ensure document control and version

Reporting & Administration

• Prepare training attendance and completion reports
• Assist with filing and managing training documentation electronically
• Support the HR and Training department with general administrative duties

Key Skills & Competencies

• Strong administrative and organisational skills
• Proficient in Microsoft Excel and Microsoft Office
• Understanding of training coordination and HR administration processes
• Good record-keeping and reporting skills

Personal Attributes:

• High attention to detail
• Ability to work under pressure and meet deadlines
• Strong organisational and coordination skills
• Professional communication and interpersonal skills
• Ability to maintain confidentiality

Closing date: 25 May 2026