Transport Analyst - Cape Town at Clicks Group

Job Objectives

• Overall planning, co-ordinating, and monitoring logistics operations relating to transportation.
• To monitor and co-ordinate routing and scheduling practices across all Distribution centres and cross dock facilities.
• To work with dispatch managers/supervisors at each facility to ensure routing and scheduling plans are met. Play a co-ordinating role in aligning with warehouse management in order to meet route cut off times in order to ensure customer service commitments are met.
• To ensure standard order dispatching practices are standardized across all distribution centres and that SOP’s are monitored and measured.
• To ensure that tracking processes are in place to measure and manage performance on a weekly basis and reported for weekly scorecard meetings.
• Set up tracking and monitoring across all sites to manage the reverse logistics process by ensuring that pick-ups are done as per SLA via courier, owner driver and owned vehicles.
• To ensure that customer queries are processed/resolved. Tracking in place and reporting on a weekly basis at scorecard meeting.
• To develop customer relationships to maximize the customer experience.
• To work on initiatives to reduce the company’s carbon footprint.
• To manage the HR management component of the department, including but not limited to performance management, talent identification and management, succession planning, training and development, disciplinary action, and employee wellness.
• To manage fuel usage and cost across all facilities and ensure that processes are in place to manage stock and to curtail financial losses related to fuel.
• To manage courier relationships regarding holding couriers to contractual SLAs.
• To adhere to strict safety protocols.

Minimum requirements

Job Related Knowledge 

Essential

• Distribution management experience, preferably in a temperature-controlled environment
• Knowledge of warehouse and transportation governance and compliance procedures
• Basic financial knowledge skills cost control, budgets, and income

Desirable

• Good knowledge of transportation networks in South Africa and preferably cross border, routes, and network
• Trend Analysis system integration experience

Job Experience 

Essential

• Minimum 5- 8 experience in logistics, outbound, operational distribution related environment, of which 4 years should be in management
• Understanding of routing and scheduling networks systems
• Code 8 drivers’ licence

Desirable 

• 10 years experience in transportation systems network systems and 5-8 years should be in management
• Large Fleet Management handling within SA and cross border.

Education

Essential

• Matric Certificate
• Relevant degree/diploma in Transport/supply chain/ warehousing or similar