Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
To increase customer loyalty through promoting Make overs and skin consultations within store.
To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
To maintain high levels of store standards through daily housekeeping and merchandising principles.
To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools
Education and Experience:
Matric/Grade 12 (Essential)
N6 in Make-up and/or Skincare (Beauty)/Cosmetology/Business Management/ Marketing Management (Essential)
Unemployed TVET Graduates that require 18 months in service training (Essential)
Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Job related knowledge and skills
Basic Computer Literacy
Basic retail industry principles
Selling skills
Interacting with customers
Stock Management principles
Communication skills
Accuracy
Interpersonal skills
Good literacy and numeracy
Ability to speak English and preferably one other official language.
Gmail
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