UGO at Epiroc

ROLE

• To function as an observer in the underground environment to identify and report on the safe use of NCM products and report deviations.
• (Being a truly customer-focused integrated mine support product and technology group driven by a deep concern for safety and efficiency of our customers).

PURPOSE

• The purpose of the role is to provide an observation and report service between NCM and the Customer.
• To ensure that all relevant information is effectively communicated to NCM and the Customer in the provision of quality service and use of NCM products.

QUALIFICATION / CERTIFICATION REQUIREMENTS

• Matric
• RSA Driver’s License
• One on One on the Job Training certificate (Beneficial)
• Assessor certificate (Beneficial)
• Comp A or B (Beneficial)
• Employment subject to medical fitness test as per mine requirement

KNOWLEDGE & EXPERIENCE

• Communication skills
• A team player able to work well with & provide support/assistance to Managers and Customers
• Reliable to operate independently
• Computer literacy – MS Office applications (Basic)
• Cultural Sensitivity / Organizational Culture
• Report writing skills (Preferably English)
• Training / Coaching ability (Beneficial)

COMPETENCY – SELF

• Self-disciplined and good timekeeping
• Organized
• Flexible and adaptable to changing circumstances and work relocation
• Service oriented

COMPETENCIES – OTHERS

• Able to relate to and influence the workforce positively in the underground workplace
• Communicating and listening
• Information gathering and sharing; Relationship building

COMPETENCIES – WORK

• Practical judgement and safety awareness
• Proactive in identifying problems and issues
• Resolve issues, problems, and complaints.
• Results and Deadline oriented