Underwriter (6 Months FTC) at Santam Insurance

WHAT WILL YOU DO?

• The successful candidate will be expected to attend and manage all aspects related to a portfolio of brokers.
• Provide all stakeholders with effective and efficient personal lines underwriting services according to therequires standards and procedures to retain existing clients and secure new business in the support of thebusiness strategy.

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?

Duties and responsibilities:

• Underwrites policies according to the underwriting guidelines
• Conduct risk assessments and decide to accept or decline risk
• Rate policies in keeping with underwriting guidelines
• General enquiries such as but not limited to cover, products, processes etc.
• New business, renewals, endorsements and quotes
• Request, obtain and/or provide brokers with all required information and/or documents
• Analyse client's portfolio
• Apply effective renewal terms and corrective action on completed or unprofitable policies
• File all relevant documentation electronically
• Cancellations (Follow retention processes)
• Refunds and Raise invoices
• Adhere to company mandates
• Participate and contribute in ad hoc projects
• Report any suspected fraud , misrepresentation and/or dishonesty
• Keep accurate record of own activities

QUALIFICATIONS AND EXPERIENCE

• Matric (Grade 12)
• FAIS compliant
• NQF Level 4 qualification in Short-Term Insurance
• Regulatory Examination Level 5 (RE5)
• Minimum of 1 year administrative experience
• At least 2 years’ experience in personal lines underwriting

KNOWLEDGE AND SKILLS

• Strong administrative skills
• Attention to detail
• Excellent communication skills

PERSONAL ATTRIBUTES

• Friendly disposition
• Team player
• Customer service driven