Underwriter at Hollard Insurance

Job Advert Summary    

• Hello… an exciting new opportunity has just become available in Hollard Insure, COE division. We are looking to recruit an Underwriter/Sales Consultant at Hollard Equipage, based in Gauteng.

Role Objectives:

• Sales and advice on Equine and Pet insurance policies.
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.
• Marketing Hollard Equipage in Gauteng and on Social Media.
• Processing and inputting policies within the set standards required by the company thus contributing to the productivity of the division

Key Responsibilities:

• Customer service: Maintain a high level of service to customers and brokers.
• Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24 hours.
• To execute the sales process with diligence and integrity.
• To communicate with potential customers in a skillful and knowledgeable manner.
• To optimise each lead allocated to the consultant.
• To use appropriate interpersonal styles and communication methods to gain acceptance of our products from potential customers.
• To accurately identify needs by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how products satisfies the customers’ needs.
• To understand objections and overcome them with an appropriate response.

Required Knowledge and Experience    

• Attention to detail is essential
• Good telephone manner & listening skills.
• Flexibility – show positive response to change. Must be a fast learner and able to work under pressure.
• Customer focused – needs to understand and respond effectively to customer needs and offer polite and efficient service at all times.
• Results oriented – needs to know what is required and take appropriate action.
• Fluent in English and Afrikaans.
• Be able to work in a deadline-oriented environment.
• Ability to multi-task.
• Equine and Pet knowledge.
• Insurance knowledge and qualifications an advantage.
• Must understand insurance terminology.
• Underwriting knowledge (ability to interpret policy wording, understanding how claims information impacts on underwriting).
• Basic financial knowledge (estimates, premiums, endorsements)

Educational Requirements    

• Matric (Grade 12) – numeracy and literacy (English & Afrikaans)
• Full FAIS accreditation in Short Term Insurance an advantage.
• RE Qualification an advantage.
• Computer literate
• Equine and Pet knowledge as well as basic veterinary knowledge

Deadline:31st October,2025