Fresh Jobs at Hollard Insurance

Main Purpose:

• To deliver comprehensive personal assistance to the Head of HART and provide effective office administration services to team. Additionally, coordinate event and marketing management for HART and other Centres of Excellence (COE) as required.

Required Knowledge and Experience    
Key Accountabilities:

• Stakeholder Communication: Effectively engage with internal and external stakeholders.
• Office Administration: Perform general administrative and personal assistance, including typing, filing, and distribution of communications to the team.
• Meeting Management: take minutes during team meetings and ensure timely publication (within 2 weeks) of minutes and agendas.
• Document Management/Organisation: Assist with the maintenance and adherence to the electronic filing system, monitoring compliance among team members.
• Inquiry Handling: Screen and address queries, requests, and complaints; timely escalate to relevant executives or managers when necessary.
• Stationery Management: Oversee the team’s stationery needs within budgetary guidelines.
• Calendar Management: Coordinate management team diaries, ensuring appointments are communicated and confirmed with relevant parties.
• Travel Arrangements: Organize travel and accommodation for the HART team in line with Hollard processes and budget considerations.
• Expense Processing: Manage travel and expense claims via the Hollard system and payment requisitions. Queries, requests and complaints are screened and responded to or timeously referred to relevant executive or manager where appropriate
• Preparation of Materials: Ensure all necessary documents, briefing papers, reports, and presentations are prepared in advance for meetings.
• Documentation Compliance: Prepare and distribute documentation per company standards, including reports, agendas, minutes, and lists.
• Confidentiality Management: Handle all confidential documents, reports, and information with discretion.
• Event Coordination: Organize internal and external meetings, team-building events, and catering arrangements.
• Meeting Support: Provide administrative assistance for meetings, workshops, and presentations.
• Customer Satisfaction Monitoring: Field, monitor, and report on complaints to ensure high levels of client satisfaction.
• Visitor Management: Receive and screen visitors professionally.
• Project and Research Support: Compile presentations and manage projects as assigned.
• Conflict of Interest Management: Maintain the “Conflict of Interest” register for the team.
• Financial Reporting Assistance: Support the Underwriting Manager with financial reports for specific portfolios.
• Ad hoc Projects: Undertake special projects as needed.

Educational Requirements    

• Matric and Secretarial or marketing Certificate or Diploma
• Advanced experience in MS Office (Word, Excel, PowerPoint) and relevant software programmes
• 5 years experience as a Personal Assistant/General Office Administrator/Marketing/PR

Skills and Behaviours:

Organisation skills

• Well-organised, able to handle a number of different tasks simultaneously

Decision-making

• Analytically evaluating information in a systematic manner to solve problems and make effective decisions.

Team work

• Co-operates and works well with others in the pursuit of team goals; shares information; supports others 

Client orientation

• Identifies and addresses the needs of internal and/or external clients appropriately and speedily

Interpersonal impact

• Builds trusting relationships between individuals and teams through open and honest communication

Work & self management

•    Displays energy, drive and initiative to achieve personal and/or team objectives. Manages & completes agreed tasks, on time, to required standard and overcoming obstacles

Communication skills

• Impeccable written and oral ability

Personal Qualities:

• Confidentiality
• Able to handle and process confidential information
• Initiative
• Unquestionable Integrity
• Good organisational skills
• Tact and diplomacy
• Customer orientation
• Patience
• Self Acceptance
• Assertive
• Flexibility
• Stress tolerance and ability to work under pressure
• Not a clock watcher

Deadline:26th October,2025

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Job Purpose

• Strategy Consultant is a member of the Strategy Function which is organised as a shared capability to support the entire Hollard Group and partnership businesses. 

The Strategy Function is responsible for: 

• providing the Group with market intelligence, strategic insights and corporate performance measures 
• facilitating and aligning strategy formulation and execution across the Group
• incubating new business opportunities

This role will report to the Group Head of Strategy, who reports to the Group Executive: Strategy and Synergies.  

Required Knowledge and Experience    
Key roles/responsibilities

• Use research and analytical skills to deliver strategic insights as part of the Market Intelligence hub of the group
• Support the establishment and cascading of Group Goals
• Support the Group businesses and enablement functions on their strategy formulation, taking into account our Beacons as well as Pan-African and global considerations
• Drive execution of key strategic initiatives, providing executive updates to the appropriate forums where necessary
• Support incubation of new business

Required Experience

• Experience in the insurance industry highly advantageous
• Pan-African exposure preferable

Required skills/capabilities/competencies/knowledge

• Strategic/logical thinking
• Business/Financial analytic ability
• Market research skills
• Excellent communication skills (including Facilitation/Presentation)
• Visualisation of concepts
• Pan-African view, Mid-Long term view
• Resilience, Agility, Innovative

Educational Requirements    

• University graduate (post graduate) with commercial or similar Honours degree
• Minimum 5 years’ experience in the finance industry, strategy, consulting, or corporate development is essential

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Job Advert Summary    

• Hello… an exciting new opportunity has just become available in Hollard Insure, COE division. We are looking to recruit an Underwriter/Sales Consultant at Hollard Equipage, based in Gauteng.

Role Objectives:

• Sales and advice on Equine and Pet insurance policies.
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.
• Marketing Hollard Equipage in Gauteng and on Social Media.
• Processing and inputting policies within the set standards required by the company thus contributing to the productivity of the division

Key Responsibilities:

• Customer service: Maintain a high level of service to customers and brokers.
• Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24 hours.
• To execute the sales process with diligence and integrity.
• To communicate with potential customers in a skillful and knowledgeable manner.
• To optimise each lead allocated to the consultant.
• To use appropriate interpersonal styles and communication methods to gain acceptance of our products from potential customers.
• To accurately identify needs by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how products satisfies the customers’ needs.
• To understand objections and overcome them with an appropriate response.

Required Knowledge and Experience    

• Attention to detail is essential
• Good telephone manner & listening skills.
• Flexibility – show positive response to change. Must be a fast learner and able to work under pressure.
• Customer focused – needs to understand and respond effectively to customer needs and offer polite and efficient service at all times.
• Results oriented – needs to know what is required and take appropriate action.
• Fluent in English and Afrikaans.
• Be able to work in a deadline-oriented environment.
• Ability to multi-task.
• Equine and Pet knowledge.
• Insurance knowledge and qualifications an advantage.
• Must understand insurance terminology.
• Underwriting knowledge (ability to interpret policy wording, understanding how claims information impacts on underwriting).
• Basic financial knowledge (estimates, premiums, endorsements)

Educational Requirements    

• Matric (Grade 12) – numeracy and literacy (English & Afrikaans)
• Full FAIS accreditation in Short Term Insurance an advantage.
• RE Qualification an advantage.
• Computer literate
• Equine and Pet knowledge as well as basic veterinary knowledge

Deadline:31st October,2025

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Job Purpose:

• To provide legal and compliance support to the Investments business. Develop, implement, and maintain a system of compliance (i.e. 1st Line) for Hollard Investments (HI), and in addition provide legal support, across the 4 areas of business being Hollard Investment Managers, Honey Platform, Implemented Portfolios Solutions and Balance Sheet Management.

Key Responsibilities:

Compliance support: 

• Responsible for the compliance program development, annual compliance strategy planning and compliance audit planning
• Undertake regulatory risk identification, assessments, risk management planning and monitoring activities
• Screen the regulatory environment for changes and developments that impact Hollard Investments
• Evaluate new regulatory requirements, advise business on practical impacts and implications
• Represent the Investments business on new compliance projects and initiatives to be implemented and where new or amended legislation requires it
• Guiding remedial action plans and risk mitigation strategies in line with businesses’ objectives

Sit on one or more of the following trustee boards : 

• Hollard Life Retirement Annuity Fund 
• Regent Life Retirement Annuity Fund 
• ASISA Regulation 28 working group
• ASISA Retirement Fund Reform Steering Committee
• Maintain professional and technical knowledge by attending educational workshops, reviewing compliance related publications, and self-study 

Legal Support: 

• Provide advice and opinions on legal issues and risks and refer complex or urgent matters for external advice where appropriate
• Assess legal risks associated with contractual arrangements and advise the BU as to risks, thereof.
• Advising on the management of legal risks involved in implementing the Hollard Investments business plans.
• Manage the contracting process of appointed service providers  

Required Knowledge and Experience    

• Experience Min 7 to 10  years’ experience in the financial services industry in a risk and compliance management role
• Familiarity with the FAIS, CISCA, Insurance Act and/or LTI is a must
• Legal and compliance experience in the Investment Industry  essential
• FSCA Compliance Officer - Registered Member of the Compliance Institute preferable 

Educational Requirements    

• A relevant Tertiary Degree - LLB degree and/or relevant post graduate diploma would be an advantage
• CFP (advantages)
• Regulatory exams Essential 

Deadline:23rd October,2025

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Job Advert Summary    

• The Audit Manager: Digital & Cyber will play a key role in all phases of audit and advisory engagements and will interact with senior and middle management across the organisation. This role involves leading and executing audits, managing complex projects, conducting research, and delivering data-driven insights.
• Responsibilities include proactively identifying and evaluating risks across strategic, operational, compliance, reporting, and internal control domains, with a strong emphasis on those emerging from digital transformation, cyber threats, data governance, cloud computing, AI, and evolving IT architectures. The Audit Manager will collaborate closely with stakeholders across IT, Risk, Compliance, and Business Units to ensure effective risk mitigation and governance.
• This role also contributes to the development and execution of the Internal Audit plan, ensuring alignment with the audit methodology. The Audit Manager is expected to drive innovation in audit practices, mentor junior team members, and support continuous improvement in audit quality and relevance.

Key Objectives

Strategy and Planning:

• In conjunction with the Senior Audit Manager, set the internal audit strategy and audit plan and oversee the implementation thereof.
• Deliver on the internal audit strategic objectives by developing deeper perspectives and options for how to best serve our clients, solve problems, being proactive about suggesting meaningful improvements, leveraging subject matter expertise and considering broader organisational implications in terms of risk assurance.
• Continuously drive internal audit process improvement to enhance value delivery and strengthen partnerships with business stakeholders.

Operational / Technical:

• Assist in developing the annual audit and advisory plan as well as determining resource needs.
• Manages overall audit and advisory engagements to ensure the timely delivery of the highest quality work, reports and value-add recommendations.
• Develops a thorough and comprehensive understanding of the overarching risk universe, processes and associated internal controls, issues, pertinent regulations and risks associated with the engagement scope.
• Assesses the design adequacy and effectiveness of the control environment, identifies control gaps and opportunities for continuous improvement and relates it divisionally and enterprise-wide, as appropriate.
• Performs audit work and analysis on complex audit areas.
• Provides draft opinions on audit and advisory findings, ratings and recommendations to senior Internal Audit management.
• Engages and influences business management to act on recommendations to strengthen the control environment and make process improvements.
• Serves as trusted advisor and consultant to the department and business leaders to share knowledge and perspective on topics related to governance, risk, control and areas of expertise.
• Remains up to date with industry trends, emerging technologies, and regulatory developments impacting digital and cyber risk.

Stakeholder Engagement:

• Effectively build and maintain business relationships with all internal and external stakeholders, to become a credible and trusted advisor and business partner.
• Represent the Internal Audit function professionally and effectively in all interactions.
• Maintain a deep understanding of the business environment, strategic priorities, risks and challenges as well as prevailing legislation and emerging industry trends.
• Effectively collaborate with second-line functions to support a coordinated and efficient combined assurance approach and avoid duplication of efforts.

Management and Leadership:

• Provide direction and leadership to the engagement team in executing the Group’s internal audit strategy.
• Build a high performance team through managing resources, coaching, mentoring, retention of critical staff, and talent development.
• Promote continuous learning and professional growth within the team.

Financial Management:

• Responsible for effective budget management and control within area of responsibility and projects.
• Ensure cost effectiveness and optimisation for own area of responsibility.

Required Knowledge and Experience    
Required Experience

• Minimum of 5 - 6 years relevant experience in IT Audit of which 2 years are in a management/leader role, with a strong focus on digital technologies, infrastructure, and IT architecture.
• Proven experience in leading and managing high-performing teams.
• Strong track record of building and maintaining effective stakeholder relationships.
• Ability to manage and deliver complex projects within scope, time, and budget.

Knowledge

• Information Technology, digital and cyber domains, with knowledge of emerging technologies such as artificial intelligence (AI), cloud computing and data governance.
• Insurance/Financial services knowledge and experience
• Deep knowledge of the business environment and value-chain
• Knowledge of Finance, Governance, Compliance and Risk Management principles
• Internal audit methodology and best practice
• IA Charter, Standards and Code of Ethics
• Knowledge of COBIT and / or ITIL frameworks
• Knowledge of COSO framework
• Knowledge of risk management and risk management practices
• Intermediate Excel
• Intermediate Linux

Technical Knowledge:

• IT General Controls (ITGCs)
• IT Infrastructure and architecture (advanced)
• Cloud computing environments (intermediate)
• Artificial Intelligence (AI) and Machine Learning (ML)
• Vulnerability management (advanced)
• Computer networks (advanced)
• Server administration (advanced)
• Database structures (intermediate)

Educational Requirements    
Required Qualifications

• Relevant BSc degree as a minimum, as well as one or more of the following:
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• Offensive Security Certified Professional (OSCP)
• Certified Ethical Hacker (CEH)
• Certified Internal Auditor (CIA) / Professional Internal Auditor (PIA)
• Certification in Risk Management Assurance (CRMA)
• Certified in Risk and Information Systems Control (CRISC)
• Any other IT certifications related to software development or information security (ISO27001, PCI-DSS etc.)

Deadline:30th October,2025

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Job Purpose

• Process all risk management and underwriting administration assigned, within the set standards required by the company thus contributing to the productivity of the branch. 
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.Responsible for the administrative support of the Risk Consultant team in the Region. Processing all risk management administration assigned, within the set standards required by the company thus contributing to the productivity of the Risk Consultant team.

Key Responsibilities

• Ensure that surveys for the Risk Consultants and Riskmen are booked, arranged, and assigned for them to conduct surveys timeously and professionally (within agreed timeframes).
• Monitor backlog and report on performance for Risk Consultants and Riskmen.
• Ensure that the Risk Consultants provide complete and professional risk reports for Underwriters to have a clear picture of all the risks involved.
• Responsible for survey requests to be loaded on ARQ and check that the correct information is provided to avoid unnecessary delays in getting Surveys done
• Survey requests: Follow up on all survey requests. Survey requests should not be outstanding for more than two weeks. Prioritization Report should be used as guidance with the required comment made on the report. Assign work and monitor backlog and performance
• Prioritise surveys deemed as a priority by the Business and manage accordingly to support the growth targets of the region.
• Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the company.
• Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24 hours.
• Reporting: Ensure timeous reporting (survey activities, prioritization report etc). Escalate areas of concern to direct manager.
• Recordkeeping: All records to be always kept up to date and quality standards to be always adhered to.
• General: When required to perform any other duties necessary for the operational effectiveness of the company that is within your ability and scope
•  Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
• TCF: Ensure customers are treated fairly.

Required Knowledge and Experience    
Required Experience, Knowledge and Skills

• 4 -5 related experience in the short-term insurance industry
• Must demonstrate good communication skills, both verbal and written, to effectively interact with internal and external stakeholders.
• Must possess strong relationship management skills to foster trust, collaboration, and long-term engagement with internal and external stakeholders
• Demonstrated ability to maintain a high level of accuracy when entering data into the core business  system.
• Knowledge of TCF principles
• Sound knowledge of MS Office Intermediate level (including Word, Excel, Outlook, PowerPoint)
• Knowledge of the Core Business Systems ARQ, Ekundu, Indlela, Purple Heron, Nexus, Genre. (Not compulsory) 

Educational Requirements    
Required Qualifications 

• Matric
• NQF4 Qualification advantageous 

Deadline:26th October,2025

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Job Purpose

• Provide support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the branch. Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business.? Assist where required to interpret, explain and effectively market all commercial products and services and direct enquiries to the respective centres of excellence.??Contribute to the growth and profitability of Hollard. Enhance the image of the company through the continuous delivery of efficient and effective customer service. Ensure sound working relationships with all stakeholders. 

Key Responsibilities

• Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes. 
• Risk Management:  Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance. 
• Relationship Management: Interact frequently with brokers and/or agents. 
• Customer service: Provide timely and professional customer service to stakeholders.   
• Effective communication: Communicate as needed with stakeholders to obtain information needed to complete screening and transactions, etc.        
• Reporting: Assist when required in producing reports eg. sales trends reports.  
• Innovation: Participate with senior management in initiatives around product development, processes, policy and strategy. 
• Continuous Process Improvement and Compliance: Adhere to and maintain standards pertaining to sales processes and recommend improvements. 
• General: When required perform any other duties necessary for the operational effectiveness of the company that is within your ability and scope. 
• TCF:  Ensure that customers are treated fairly. 
• Employee Growth: Take responsibility for your own career growth and have regular discussions with relevant role players

Required Knowledge and Experience    
Required Knowledge, Skills and Experience

• 3-5 years’ related short term insurance experience 
• Must demonstrate good communication skills, both verbal and written, to effectively interact with internal and external stakeholders. 
• Sales and marketing skills are key for this role.  
• The successful candidate must possess strong relationship management skills to foster trust, collaboration, and long-term engagement with internal and external stakeholders. 
• Must have a sound understanding of the TCF (Treating Customers Fairly) principles. 
• Act as a Hollard brand advocate - South Africa’s favourite insurer and adopt the Hollard Way.  

Educational Requirements    
Required Qualifications

• Matric 
• NQF 4 Insurance qualification or equivalent advantageous 
• RE advantageous 

Deadline:26th October,2025

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Job Purpose

• Overseeing end-to-end testing strategies, driving test automation initiatives, and mentoring the QA team. Ensure quality standards across all aspects of the SDLC—from planning to delivery. Work closely with development, DevOps, and business teams to align QA efforts with overall project goals.

Key Responsibilities

• Define and own the overall automation testing strategy, ensuring alignment with project and product goals
• Identify areas suitable for automation, perform ROI analysis, and prioritize test cases for automation.
• Design, implement, and maintain robust and scalable automation frameworks (such as Hybrid, BDD, POMbased) suitable for both UI and API layers.
• Lead the creation of comprehensive automation test plans that outline objectives, tools, timelines, scope, and risk mitigation strategies aligned with business goals.
• Designing, developing, and maintaining scalable and reusable automation frameworks.
• Reviewing test scripts, execution results, and ensuring adherence to best practices and standards.
• Collaborating with cross-functional teams to understand requirements and translate them into test cases.
• Providing technical mentorship to QA engineers and guiding them in automation and testing best practices.
• Monitoring test coverage and quality metrics and reporting them to stakeholders.
• Driving continuous improvement in testing processes and tools.
• Participating in sprint planning, grooming, and retrospectives as part of agile teams.

Required Knowledge and Experience    
Primary Skills:

• Strong leadership and communication skills to lead QA teams, resolve conflicts, and manage stakeholders
• Good understanding of STLC, agile methodologies (Scrum/Kanban), and DevOps practices.
• Excellent technical and analytical skills, with ability to self-learn new technologies.
• Hands-on experience with Selenium using the TestNG framework for web applications Or Playwright with Javascript.
• Created the Selenium TestNG or Playwright framework from scratch.
• 10+ years of experience in software testing with at least 2-4 years in a lead role.
• Strong experience with automation tools like Playwright or Selenium, or equivalent to test Web Applications.
• Solid experience in testing RESTful APIs and backend services.
• Experience working with Git-based version control systems (Azure DevOps, Jira with Zephyr, GitHub, Confluence).
• 2+ years in short-term insurance projects
• Understanding in performance testing tools like K6, JMeter or Gatling.
• Experience in generating reports using tools like Allure or Extent Reports.
• Hands-on knowledge of CI/CD pipelines and integration tools like GitLab CI, Azure DevOps or Jenkins.

Secondary Skills:

• Proficient in JavaScript/TypeScript; experience in Python is an added advantage.
• Expertise in frameworks such as Data Driven, Hybrid and TestNG.
• Familiarity with Docker/Kubernetes environments.
• Understanding of security testing practices and tools like OWASP ZAP.
• Knowledge basic formula of excel to create reports.
• Exposure to mobile testing frameworks such as Appium. Experience with cross-browser and cross-device testing on platforms like Browser Stack or Sauce Labs.

On the job training/familiarisation time

• 3 months

Educational Requirements    

• Computer science university degree or equivalent - an advantage
• ISTQB Certification - an advantage