Underwriter PI at Santam Insurance

What will you do?

• We exciting opportunity for a Underwriter with in our Professional Indemnity Underwriting team at SHA Risk Specialists.

What will make you successful in this role?

Key responsibilities include:

Underwriting:

• Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not limited Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.
• Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix.
• Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
• Detailed explanations regarding changes with respect to terms/ underwriting stance.

Marketing:

• Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
• Feedback on market intelligence.

Client Liaison (Internal and External):

• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
• Prepare for and attend meetings.

Financial:

• Meet budget responsibility for a book of business.
• Monitor renewals, lapsed policies and new business with monthly report back.
• Ensure we maintain a 2.5% Cancellation Reserve

Strategic Input:

• Provide strategic input for relevant business area if and when required.

Staff

• Mentor and provide technical training of current and new staff if and when required. 
• Assist Underwriting Head in the day-to-day management of staff on underwriting matters and other issues if and when required.
• Assist with performance management of staff if and when required.

General Administration:

• Follow up on quotations and renewals.
• Adhere to follow internal Rater computation. 
• Adhere to internal capturing system in accordance with organisation standards, processes and processes. 
• Accountability to sign and check policy documentation.
• Handle accounts/ telephonic queries.
• Assist with credit control when required.
• Production and/or sign-off of reports within stipulated timeframes.
• Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
• Attend to the typing of general correspondence if and when necessary.
• Assist team colleagues with ensuring services level agreements.

Qualifications & Experience

• 5 years PI underwriting experience 
• Matric
• Appropriate degree and/or insurance related qualification.  
• FAIS compliant

Skills

• Analysis and Judgement
• GREAT Attention to Detail 
• Client Orientation 
• Communication Skills including negotiation
• Initiative
• Managing work and delegation
• Teamwork
• Time Management and working under significant pressure