Underwriting Specialist at FNB South Africa

Are you someone who can:

• Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies with goas, objectives and standards of the organization to meet customer satisfaction, deadlines and manage the risk of the organisation
• Review & ratification of underwriting business process to the Underwriting Management Team
• Maintain and govern the underwriting processes for the Underwriting Department
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• Support the Underwriting Managers with their role objectives as needed.
• Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximise business performance.
• Lead and support defined pieces of work end to end within agreed timelines.
• Pro-actively identify areas for process improvement and efficiency enhancements.
• Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, Reporting, Auditing as well as the wider Underwriting Department
• Assessment of medical, financial & occupational underwriting risk
• Assessment of complex and commercial cases within the agreed KPI target
• Creation of business practice guidelines
• Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
• Relationship management with re- insurance treaty partners
• Implement Re-insure guidelines and requirements.
• Assist with Ad hoc letter, non- disclosure letters & communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
• Onboarding Training, mentoring &coaching of Underwriters
• Training & support for Underwriting, Advisory and Call Centre teams
• Providing retrospective underwriting decisions at claims stage
• Conduct and recommend Limit reviews for underwriters.
• Assist with/ conduct periodic quality assurance reviews for in-force policies
• Handle complex technical queries
• Work with Underwriting Data Specialists to translate underwriting philosophy into Underwriting Specialist, etc

You will be an ideal candidate if you have the following:

• Minimum qualification: Relevant degree
• Preferred qualification: Fit & Proper requirements for long term insurance category B1 for advice (advantageous)​

Knowledge:

• Proven track record in medical training or previous medical underwriting at an advanced level
• A higher/ advanced level of product knowledge regarding Lump Sum Disability, Critical Illness, Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
• Assessment of medical, financial & occupational underwriting risk of an organization
• In-depth and expert knowledge and application of underwriting administration processes
• Experience in influencing stakeholders within underwriting and wider business areas
• Systems and analytical experience
• Proven advanced underwriting and technical background