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  • Posted: Nov 17, 2025
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Universal Banker (Level 1)

    Job Description

    • To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed, developing a strong understanding of account servicing processes, product offerings, compliance requirements, and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.

    Qualifications

    • Minimum Qualification 
    • Secondary/High school/A levels/Matric
    • NQF5 Relevant FAIS qualification and experience.

    Experience Required

    • 1-2 years
    • If no FAIS experience, would then need to operate under supervision.
    • Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

    Additional Information

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Convincing People

    Technical Competencies:

    • Application & Submission Verification (Consumer Banking)
    • Banking Process & Procedures
    • Client Acceptance & Review
    • Customer Understanding ( Consumer Banking) & Product and Services Knowledge
    • Processing

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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